My Private War with Enterprise

So yeah, I'm yet another Liberal Arts major for a big state school working as an MT. While I was at a home city branch I was actually enjoying my job. Our branch ESQI was so low that I was able to shine, plus it was kind of fun telling people "yeah my branch has the third lowest customer service in the Phoenix area". Plus we had a satillite branch I got the ESQI up by 17 points through my plan of screwing the company out of profits. This is how I do it.

- Giving everyone a AAA discount by telling them "sure you have AAA".
- Waving gas.
- Not charging underage fees or additonal driver fees.
- Waving hourly fees.

Now I'm at the airport which I hate more than anything. Everyone there thinks the greatest pleasure in the world is screwing people out of money. However, now they've given me a handheld device to return cars. So basically my new big thing is customer satisfaction waving. To do so I have.

- Become blind to people not bringing back tanks on full.
- Changing the amount we charge for prepaid gas.
- As soon as the customer has a complaint saying "I think I have to waive some rental."
- Again waving hourly fees.
- Not adding in prepaid gas fees when it hasn't been updated properly.

So believe it or not, there are now happy renters because of me. Its fun.

[E####B]

Originally Posted by MrBadExample

So yeah, I'm yet another Liberal Arts major for a big state school working as an MT. While I was at a home city branch I was actually enjoying my job. Our branch ESQI was so low that I was able to shine, plus it was kind of fun telling people "yeah my branch has the third lowest customer service in the Phoenix area". Plus we had a satillite branch I got the ESQI up by 17 points through my plan of screwing the company out of profits. This is how I do it.

- Giving everyone a AAA discount by telling them "sure you have AAA".
- Waving gas.
- Not charging underage fees or additonal driver fees.
- Waving hourly fees.

Now I'm at the airport which I hate more than anything. Everyone there thinks the greatest pleasure in the world is screwing people out of money. However, now they've given me a handheld device to return cars. So basically my new big thing is customer satisfaction waving. To do so I have.

- Become blind to people not bringing back tanks on full.
- Changing the amount we charge for prepaid gas.
- As soon as the customer has a complaint saying "I think I have to waive some rental."
- Again waving hourly fees.
- Not adding in prepaid gas fees when it hasn't been updated properly.

So believe it or not, there are now happy renters because of me. Its fun.

** YAWN **

Laughing my fucken ass off.... This guy is a tool if thats is his "WAR" with Enterprise.

What a stupid fucking moron. Nice job dipshit! You do what everyone else in the fucking comany does, dumbfuck. Why dont you come up with something original.

When I was with ERAC I ran this "special" where I would give any customer that picks up a car Friday-Monday 50% off. Can you believe that shit 50%. I was surprised when the branch made any profit with my amazing special!! Let the war continue.

Wow, people actually cruise this site. I want to set the record straight about the things being said about me. I was the best ARM in Arizona for 3 years and found a better job, that's all there is to the story. I now am now on pace to make $200,000 this year so I have moved on to bigger things. I love ERAC and always will, they gave me a great start on a very lucrative lifestyle. Have a great life people.

[E####B]

Originally Posted by youratoolagain

When I was with ERAC I ran this "special" where I would give any customer that picks up a car Friday-Monday 50% off. Can you believe that shit 50%. I was surprised when the branch made any profit with my amazing special!! Let the war continue.

Dude... We were more hardcore than that... We used to run out of cars once and a while. I'd then promise my customer that we'd take them to work and DELIVER a vehicle right to them. What a bad use of ERAC employee time AND a pain to have a chase vehicle to pick me up. WAR ERAC!!!

There was this one time... I wanted to really screw my branch and I BOOKED EVERY DEAL!! A customer would call and I would make this "reservation" and tell them to come on down. There where times when I had them wait about 20 minutes to an hour. Then after I made them wait I would say "Sorry for the wait what can I do to make it up to you?" Sometime I would waive some gas, sometimes a discount, sometimes I would give them a free upgrade for the next rental. And get this we still had a 80 ESQi and my manager loved me. MY WAR IS GOING SO WELL THEY HAVE NO IDEA.

Originally Posted by Jeffrey Wale

Wow, people actually cruise this site. I want to set the record straight about the things being said about me. I was the best ARM in Arizona for 3 years and found a better job, that's all there is to the story. I now am now on pace to make $200,000 this year so I have moved on to bigger things. I love ERAC and always will, they gave me a great start on a very lucrative lifestyle. Have a great life people.

yeah...i'm sure you're jeff wale...you assclown

Well hello there. I am one of your supervisors at 5006, so as soon as I figure out who you are, I'm going to take pleasure in firing your bitch ass. Thank you for the extensive analysis of your guilt in manipulating my pay-check and yours. Obviously you aren't helping the ESQi as we posted a 70 last month. And to get on a site like this airing out your shady behaviors, you must be the dumbest fuck to ever graduate ASU. I changed my mind, when I find out who this is, I'm going to take pleasure in knocking your dick in the dirt, and fucking up your car, after I've canned your ass. You better pray MM and Courtemanche find out who you are before I do. And you know who this is so come see me at work you pussy.

Originally Posted by MrBadExample

So yeah, I'm yet another Liberal Arts major for a big state school working as an MT. While I was at a home city branch I was actually enjoying my job. Our branch ESQI was so low that I was able to shine, plus it was kind of fun telling people "yeah my branch has the third lowest customer service in the Phoenix area". Plus we had a satillite branch I got the ESQI up by 17 points through my plan of screwing the company out of profits. This is how I do it.

- Giving everyone a AAA discount by telling them "sure you have AAA".
- Waving gas.
- Not charging underage fees or additonal driver fees.
- Waving hourly fees.

Now I'm at the airport which I hate more than anything. Everyone there thinks the greatest pleasure in the world is screwing people out of money. However, now they've given me a handheld device to return cars. So basically my new big thing is customer satisfaction waving. To do so I have.

- Become blind to people not bringing back tanks on full.
- Changing the amount we charge for prepaid gas.
- As soon as the customer has a complaint saying "I think I have to waive some rental."
- Again waving hourly fees.
- Not adding in prepaid gas fees when it hasn't been updated properly.

So believe it or not, there are now happy renters because of me. Its fun.