I don't get it?

Originally Posted by Unregistered

In any company the strong survive. It sounds like you and your friends are the weak, the ones cleaning our floors at the end of the day. There is no shame in who you are and what you are destined to become. I have been working for this group for 2 years now. I was in GP32 prior and we had the same philiosophy there. The strong run the company and reap the rewards. The weak, you and your friends, help us operationally for a little while and then go elsewhere, which is what we want. I have seen this group make great stides over the past 2 years and we will, in fact, earn an exceptional achievement award this fiscal year. BD and I have helped turn this group into a power house and we did not need you and your cry baby friends regardless of what you think. The only ones who complain are the ones that don't matter anyway, True heroes win! Why do you hate us so much? Is it because we are #1?

I'd rather be "weak" and move on to something I enjoy and am payed adequately for than be a "hero", "reap the rewards", and be hated by everyone who works underneath you! You wanna talk about hero's? A hero is someone who is looked up to by others. Not hated and bashed by his peers.
Since you're so great, please enlighten us by answering my original question:

Why not spend that money on employee development, satisfaction and retention?

Please inform me as to what the drawbacks would be from running a business where everybody was happy, continuing to learn new and better ways of being successful, and having a true desire to see the business prosper?

All arguments aside, what sense does it make to constantly retrain new people how to do the basics. It's inevitable that there's always going to be some people that aren't cut out to make it to the top, but why continue to take 1 step back and 2 steps forward by forcing people to hate their jobs when you could throw it into overdrive and make all your steps in a forward motion, continue to grow, and still hire new blood to fuel the growth?

It's funny you should say that. That is what we do. It is people like you that we're probably too lazy and too stressed to see the big picture. We are always looking to improve retention, but we are not going to go bankrupt in doing so. We will continue to work really hard and we will attempt to bring along our employees with us. The ones that choose success will prosper and will create true happiness. It is the employee that wants everything handed to them, that gets upset when they realize that they must work and work hard to be a success that leave and choose a simple 9-5 job that will never pay more than 60K, and that's after 5-10 years of service. I admire all of you. I wish that everyone could succeed at ERAC but that will never be the case. It is a very special person that can overcome all the odds and make it big. The employees that hate upper management for pushing them, well it's too bad that they don't see the benefit in being the best.
Good luck to all..............

Bleeding Green

Spare us the story of the dream and being one in a million that make it big. We have all heard it, and no longer believe it. It's funny that you talk about how truly happy you are, but you are on an anti site about your company. In your view, why do you care about the people that won't be willing to turn over their future to a company that isn't taking care of them today. If a company doesn't show allegiance to employees today why would employee believe that employer will taked care of them 10 years down the road. You're also silly to think that only cubicle jobs are found outside of ERAC. I'm sorry, but someday you will learn that sales is truly different than pushing DW or dropping donuts at a body shop. Oh, I almost forgot. Enjoy working your shift tomorrow, while the rest of us enjoy our normal days off.

[E####B]

Let's call it what it is... It is a sales job. And what kind of sales jobs offer company loyalty and allegence to their employees? Salespeople are a dime a dozen and if you don't perform, you get the boot. The sooner you understand it, the less time you will waste trying to find "Work/Life Balance" or whatever the newest attempt at retention may be and just get it done. Watch the turnover at a car dealership, furniture store, service drive, or pool salesman, or any other sales job. Accept that for what it is. So if you are looking for a company that is "loyal" and sees your long term needs, not only do you have to look past ERAC, but beyond the field in its entirety. I consider myself to have had what a successful run at ERAC. Like most of my friends, when I left the E, you guessed it... I stayed in sales. ERAC isn't evil for maintaining this structure. It is what it is. The problem lies with the eventual disappointment felt by the wide eyed college student who doen't know what he/she got into when they accepted the job. Heaven forbid you be held to a standard, be asked to actually work, and get canned if you don't perform. Do your homework people.

The days of the pension are long gone. in 1955, 89% of all private companies offered them. Now, a megar 14%. I don't remember exact numbers on this stat, but it used to be like 26 years was the median length an average American stayed with a job. Now it is less than 4.

I'm not waving the pro or anti E flag, but this site is certainly fun to see the factions clash. Well I'm off to work (on a Saturday). The world needs realtors too. On that note, anyone in the Phoenix area want to buy or sell a house? Hey, once a salesman, always a salesman.

This site is the best. It only helps ERAC. I come on here to see what people are complaining about then I make sure my people don't feel that way. If they are hopeless like most of the folks on this site happen to be, then they get the boot. It's the same with any career. Good luck to all you dreamers out there who want to be held to the lowest standard and still be a success.
Bleeding Green...

Nobody reports to you. You are probably just a car prep. Nobody asked you how to degrease tires, so I'm not sure why you think you have something to add. By the way, it has really helped you manage your people. What is GP50 down to now on retention.....35% Can you imagine what it costs a company to retrain 65% of your workfoce every year. Make sure you get to the office early tomorrow, because there is nothing like a Mon morning at ERAC.

No matter what anybody says, there's not a single one of you pro-enterprisers who's gonna grow old, die, and get a engraving on your headstone that says "here lies so-an-so, a great man who made the world a better place by renting cars 11 hours a day". If you wanna tell yourself you're a hero, so be it, you're obviously delusional already to believe you're making a positive difference in the world. All you're doing is collecting a paycheck working for the man. Rest assured the world will waste no time forgetting your very exsistence the second you're out of eyesight.

Your parents must be divorced and it must have effected you in a very dramatic way. I'm sure it was not your fault. I don't know why you have all this pent up anger inside about a company that provides a great financial opportunity for hard working people. Sure, if your lazy and dumb, you will not succeed but that is with anything. ERAC is not volunteer work and we are not trying to change the world, we are just trying to rent cars to the people who live in it. Good luck in finding happiness or whatever it is you are looking for in life.

nope, parents are still married, nice try at psychiatry (again, trying to make yourself feel important)

I'm not full of rage, I just have an opinion and am not affraid to share it.

Now back to the point at hand, before this topic became a pissing match, all I ever inquired to is why something was happening that was limiting the company from being great(which still hasn't been answered to my satisfaction). Then you, "captain wonderful" or whoever you are came in and tried to belittle everybody who isn't brainwashed by the regime that is enterprise (atleast GP50 NN)

The fact of the matter is I'm still with the company and have no intention on leaving anytime soon. Enterprise has allowed me to become a homeowner and have more financial freedom than alot of people my age. However, that doesn't mean it's a special place. All it means is that I've worked long and hard and have been disciplined enough to get to where I'm at. It's been said before and I'll say it again. Enterprise is a stepping stone to get you somewhere where you have "real" work life balance, are paid adequately and don't dread going to work every morning. If there were so many benefits to slaving away to make it to upper management, we wouldn't have branch managers or area managers quit and go elsewhere. Sometimes, success is measured in other ways than numbers. Satisfaction and desire can be pretty powerful players in a company's success.

You kinda have to wonder why there's a satisfaction index for our customers, but nothing of the sort for our associates. (and don't mention this bi-yearly employee survey) everbody knows those numbers were fudged beyond belief.

Well, off to rent some cars and deal with stupid people (while other people are out enjoying their "week-END")

Originally Posted by Unregistered

Anybody know the magic answer to why ERAC spends so much money on recruiting whereas they could spend the same money on retention and have 10 times the success they have now?

It must cost several thousand $$$ to recruit, hire, and train a noobie. Why not spend that money on employee development, satisfaction and retention? Now group 50 has an "expectations manual" that says the GOAL for employee retention is 65%. Am I being stupid or doesn't it seem like a bad business plan to set a goal which entails losing 35% of your staff? Aren't goals supposed to be lofty and give you something to strive for? If ERAC thinks this is a good way of "weeding" out the "weaker" employees, why not be more selective in their hiring criteria?

Because they need bodies to vacuum cars, pick-up customers, write tickets, take reservations, and get yelled by customers for their manager's mistakes/laziness. Who cares if the company knows 35% will never stick around... at least they filled the holes long enough for the next sellout in line to kiss enough ass to get popped.