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Enterprise Rent-A-Car Is A Failing Enterprise! | ||
Open Discussion About The Ongoing Problems At Enterprise Rent-A-Car | ||
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| Group 54 - Nevada Discussion Threads For Group 54 |
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| You are both wrong and that is why you are stuck at the point that you are in. You simply don't understand sales. It is a 4step process. If you use that 4 step process in your dealings with customers and employees then you will be very successful. You should try it, you might have ESQI, Profit, and more importantly knowledgeable employees. A good sales person will go outside and find out why that particular customer always says no, and will convince them to say yes. A bad sales person, like yourselves, will simply assume they always say no and leave it at that. Do you understand the difference. Try learning a new approach, don't hate a proven system. The Taylor Family built a $14Billion Net Worth on a Great Premise, just follow it and you will do very well. |
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| Really I am wrong. Again what you said was exactly what a good sales person would do. That has nothing to do with a good manager. I did have Top ESQi, and OP in my group. I was consistently the number one branch with all not just a few but all of my employees in the top of the matrix. I had 100% retention never lost one employee in 5 years of ERAC management. As a manager I had 9 employees promoted to assistants. All of them went on to become managers. 3 of them are now area managers. As an area manager I had 4 managers promoted to area manager. 1 in my group and 3 in others. I am not a great sales man. I am a good one but not great. What I am good at is developing people into great managers. I am great at it. My employees took care of my accounts because I trained them well. My employees stayed with the company because I treated them well even if the company sometimes didn't. My employees treated their customers well because they were happy. My average ESQi as a manager thats 2 years was 85 and I never once dropped below 82. The area I took over started at a 73 six month average. The next six month average was 84. By time I left my area ESQi was 87 and not one branch was below an 85. When you have accomplished this in the ERAC work environment you can tell me something but until then don't spout ERAC propaganda about salesmen are good managers it's just not true. Any other company will tell you this. |
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| If you only knew who I was and what I do. Sounds like your ready for the next step with those amazing #'s. In fact, I will look up which area has done those great things that you say you have done and I should know exactly who you are. I know that very few areas in our entire company have put up those incredible #'s. I'll email you tomorrow |
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You're going to have a pretty tough time with that. Firstly I left ERAC when I was recalled into the Army. Second, don't believe you are in any position higher than a manager |
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| What do you think you can goad me. If you really do have that kind of access try going back one more year. |
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