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Enterprise Rent-A-Car Is A Failing Enterprise! | ||
Open Discussion About The Ongoing Problems At Enterprise Rent-A-Car | ||
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| Group C1 - Southwest Ontario Discussion Threads For Group C1 |
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| No, the reason Enterprise hired us is because there is nobody else to take this shit job. When you come directly out of college and work for Enterprise you have no idea what kind of bullshit you will have to put up with. By the way, my training supervisor is a liar. He told me and the rest of our training group that Enterprise hires the top 5% of its applicants.....bullshit. At some point your bullshit detector has to go off and realize that lie. |
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| I love the above post's naivety that ARMs are there to help. This will identify me, but I don't care at this stage, since off to much better things for me than ERAC. One hot August night last year I was able to track down a deadbeat casher who was about to be converted (the guy hadn't been in to pay in quite some time and his contact numbers were no longer working). At more than just some personal risk, I was able to get the car back with police assistance (they arrested him on the spot for meth dealing, assault and theft). My ARM, the socially inept Donnie Daniels, was so grateful that instead of thanking me he gave me a condescending lecture on proper underwriting, even though he knew I didn't open the ticket on the deadbeat. Moreover, I never received any acknowledgement of my recovery from Rod Scannell and Mindy Dodds - great class guys! - or from Bill Mustard and the crew in loss control, and I still await the dinner my branch manager promised me as a thank you for his writing the ticket on the guy. I still feel burned over the whole thing because it was all hushed up to save my manager's face for poor underwriting. The funny thing is that I used my resourcefulness to save the branch several thousand dollars and never really got thanked. So, please spare use the lectures about how current and former ERACers bash the company should put more into the company to get more out of it. Thanks. |
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| The reason I started with this company is that you promised some day I would be my own boss and run my own store. It was a while ago but I think it was sold to me as " You can be an entrepenur run your own show without having any of the risk." It sounded good at the time. I am a manager and I am so sick of systems and logs that don't work. My ESQI is good my O.P is good but I want to be my own boss and have the atonomy to do what I think and know works for me and my team. I go to work everyday and everyone thinks I love my job however I can not wait to quit, and I am not the only manager I know who has been around for a while who is currently looking for another job and preparing to quit. |
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I heard about your deal, I worked with alot of people who got your letter and I had the chance to read it myself. What happend to being the BIGGER person when faced with a challenge. I don't know Donnie that well, but he can't be all bad. We all once in a while forget to thank the people who make a difference for us, but its hardly a reason to get upset about. Honestly, if you have a cash rental go bad, did you alert your ARM ( i say ARM because thats what they are) when they were $100 behind? Did you have a full cash qual sheet backing up the customer? If you didn't write the ticket, did you audit the deals at the end of the night to make sure your trainees are underwriting. This is what they ask us to do, if one of my managers lost a car and didn't have that to back it up, i'd be kinda cheesed too. |
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| Looks like Ecars managed to make work unattractive enough for two more managers in the Hamilton area... I guess these gentlemen were not making money by the "boatload", or maybe we have identified that even cash isn't enough to keep you taking it in the eye, ear, ass, and then mouth from everyone around you. Keep alienating the good ones... no pride in rental. |
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| I heard about your deal, I worked with alot of people who got your letter and I had the chance to read it myself. What happend to being the BIGGER person when faced with a challenge... I simply cannot fathom how you can conclude that I should have been the "BIGGER person when faced with a challenge." Did you read my post carefully? I get back a car that is virtually stolen by a dangerous lowlife, wanted criminal and all I expected was a simple "thanks" but instead got lectured on ticket underwriting when I didn't even write the ticket in the first place. I'm not sure how one should be "BIGGER" in not getting any kind of thank you from someone -- i.e. Donnie Daniels -- whose management motto is "managers should lead by example." Some example, don't you think? I had every right to get upset about it. If you truly don't believe so, then you are as obtuse as Donnie Daniels. As to the rest your post, about ticket underwriting, etc., I was the MT in this case and took some pretty big initiative to clean up a shit mess that my manager created and that Donnie didn't act upon. If you read my letter, then you'd know that. |
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Please, for the sake of the reader and the integrity of this site, use a little tact in your delivery. See that button next to "submit reply"? It says "preview post". Try that. Take a deep breath, and think about whether or not you are conveying the right message when you blast your text full of expletives. Immature and unthought out posts weaken the site. |
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The expletives were intentional and thought out, my well-mannered friend. Sometimes we require unpolished language to emphasize our points. As someone of obvious fine breeding, you surely must understand this. |
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