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Enterprise Rent-A-Car Is A Failing Enterprise! | ||
Open Discussion About The Ongoing Problems At Enterprise Rent-A-Car | ||
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| Group C2 - Toronto Discussion Threads For Group C2 |
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| This is a thread which would deal with Afterhours program for C2. Most people in the area dont know about After hours program. Well let me have the honors of updating you with this information. Its a program rum between three branches C250, C262 and C214 whose responsibilties are to deliver cars to RBC insurance customers. They start at 6 p.m and are on call till midnight. C250 covers the northern side while C262 covers the eastern side and C214 covers the West end. Maurizio is an asshole by the way. He yells like a mo fo when he has got deals and if you ask the information to be repeated he gets mad. His emplyees dont even like him including J.C. He is a guy who does a buit of chicken dance when he is driving because he works 7 days a week and no days off. |
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| Dude, you don't know f*** all... There are a bunch of other branches that run after-hours, and they are not open only for RBC deals... You can only be a loser from C214 (new MT or not so well informed old one) who thinks after-hours = Maurizio... |
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| I'm from the US...What is a "RBS" deal? |
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It's RBC (not RBS... although sometimes the BS is accurate). RBC is a big insurance provider affiliated with one of Canada's chartered banks: Royal Bank. I've been out of ERAC for a while but I imagine an RBC deal goes like this: 1. ERAC branch gets ARMS printout at 5pm for customer who needs vehicle and a request to call back within the next half an hour. 2. Branch calls customer, no answer. 3. 5:59pm, customer calls branch and screams and yells about not getting a call. Employee apologizes even though it was not their fault. Promise to deliver car right away. 4. Car is delivered out to customer. Customer does not the tiny car that is part of the negotiated RBC rate. Irate customer pisses himself until ERAC says they will get him another car. Customer says "now." ERAC says okay. 5. It's now 7:50pm and ERAC just delivered a cleaned and fueled SUV at a rate that you could barely rent a bicycle for. That was my experience with a lot of the insurance co's especially the ones on ARMS. |
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