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Enterprise Rent-A-Car Is A Failing Enterprise!

Open Discussion About The Ongoing Problems At Enterprise Rent-A-Car

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  #1 (permalink)  
Old 2006-04-05
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Anonymous Coward
 
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Default ATTENTION!! Important Message

ATTENTION!

LIST:

- Taking a company car home on saturday night. Anslow said you are not allowed.

- Took Premium cars and SUVs home as company car. ONLY ALLOWED Fullsize or smaller.

- use company gas card to fill up gas on his car or cars taken.

- given Minute Muffler staff free rental in exchange for free oil change

- Took a Dodge RAM pickup truck afterwork and got pulled over by a Peel Region Police Officier (Amer's buddy pulled him over).

- Took a company car home on monday night and returned it on Tuesday at 2pm and returned it with empty tank. !!!!! (APRIL 3rd-4th, 2006) !!!!!

- Instructed customers to say "Completely Satisified" if they received a survey phone call. You can't do that!

- customer returned a car with damage, he then sold the waiver to have ERAC pays for the damages to have the customer to say "Completely satisified" if they receive a call. TO GET PROMOTED.

- rented a Dodge Magnum to his uncle for $25/day with no CDW/PAI. UNITED STATES, Unlimited KMs, Full Tank....MARKED EMPTY UPON RETURN...

- rented many retail customers during afterhours. Anslow said strictly insurance deals only for afterhours.

- numerous customers had CDW dispute because he didn't explain what the customers were signing. ON MANY OCCASIONS, the customer was INSTRUCTED to take cdw, and it would only be on for the TWO OR THREE DAYS AND NO CHARGE WILL APPLY AT END OF PAY.. CDW scam to make his stats go up.

- damaged ERAC's cars and claimed the damage were lot damages so he didnt get into trouble. 2 or 3 OX

- after work on weekend, he took company car to take his girlfriend out for the night and returned the company car at midnight. He was caught that night when I returned a car at the office a bit later with a relative. He was getting out of a charger with girlfriend and got into his G6.

- source some contracts he writes DURING THE DAY to Afterhours so he gets credits for afterhours. SCAM! INTERNAL FRAUD!

- T&E his cell phone bills to C214 and claimed the cell phone was not working.

- Sent the CSRs to take care of all the RBC valet on a number of occasions, and very frequent occasions on the weekend, where he went to do personal matters, on working time. FOR LONG HOURS.



= M.Y. C214
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  #2 (permalink)  
Old 2006-04-06
FailingEnterpriseAdmin FailingEnterpriseAdmin is offline
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Join Date: 2005-03-24
Location: San Francisco, CA
Posts: 4,134
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Default Re: ATTENTION!! Important Message

Please don't double post. Our readers hate it. I'm deleting all the copies.
__________________
"Don't worry about what anybody else is going to do. The best way to predict the future is to invent it." -- Alan Kay
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  #3 (permalink)  
Old 2006-04-06
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Anonymous Coward
 
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Default Re: ATTENTION!! Important Message

oh relax man, it's not a crime...

but do what you gotta do... at least this person is trying to help out people by letting them know GOOD info...
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