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Enterprise Rent-A-Car Is A Failing Enterprise!

Open Discussion About The Ongoing Problems At Enterprise Rent-A-Car

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Group U3 - U.K. Northwest Discussion Threads For Group U3

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  #1 (permalink)  
Old 2008-05-17
Curtis E. Carr Curtis E. Carr is offline
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Default People quitting

It seems to me that more people than ever are resigning. Is it just my perception that people are chucking it more frequently than ever before? Seems to be someone jacking it in every other day and no branches have anywhere near the staff they need.
I'm keen to hear other people's opinions on why an already awful retention rate has suddenly, and deeply, worsened. I believe retention for April 07 to April 08 was just over 40% and, you would think impossibly, is getting lower. Why are almost 2 out of every 3 people quitting every year and why is it worse recently? What's changed?
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  #2 (permalink)  
Old 2008-05-23
Mikey the Bald Mikey the Bald is offline
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Rank: Failing Enterprise Management Trainee Applicant (First Interview) (25-49 Posts)
 
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Default Re: People quitting

Quote:
Originally Posted by Curtis E. Carr View Post
It seems to me that more people than ever are resigning. Is it just my perception that people are chucking it more frequently than ever before? Seems to be someone jacking it in every other day and no branches have anywhere near the staff they need.
I'm keen to hear other people's opinions on why an already awful retention rate has suddenly, and deeply, worsened. I believe retention for April 07 to April 08 was just over 40% and, you would think impossibly, is getting lower. Why are almost 2 out of every 3 people quitting every year and why is it worse recently? What's changed?
The answer to that is easy! Enterprise are treating their staff worse than ever before. I have just quit U321 and I believe that Chris from U310 has gone also. Rumour has it that U321's branch manager wont even last the year out as he is on his way too!

Kinda feel sorry for the staff that are left cos either they will be short staffed and doing 60+ hours a week or Enterprise will just hire some complete tossers to replace the staff they have lost.

We all know there are some useless bastards working for teh company but it never seems to be them that go - Its always the good ones.
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  #3 (permalink)  
Old 2008-05-25
Curtis E. Carr Curtis E. Carr is offline
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Default Re: People quitting

Enterprise can't offer good people what they're looking for, that's why only the shit ones stay. I think sub-conciously, top management know this and go out of their way to constantly put people down to make them believe they are not good enough and lucky to have a job. This, as I have said in earlier posts, is the main reason retention isn't even lower than it is. People are made to feel useless and just submit to ERAC for longer than they would otherwise.
It's not just U321, though, Mikey. Every branch is absolutely screwed and getting worse. I think ERAC's reputation as an employer is slowly being recognised and they are now REALLY struggling to recruit ANYONE, shit or otherwise.
Bad times ahead I think!
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  #4 (permalink)  
Old 2008-05-25
MisterAlohaIsBack MisterAlohaIsBack is offline
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Default Re: People quitting

Quote:
Originally Posted by Curtis E. Carr View Post
It seems to me that more people than ever are resigning. Is it just my perception that people are chucking it more frequently than ever before? Seems to be someone jacking it in every other day and no branches have anywhere near the staff they need.
I'm keen to hear other people's opinions on why an already awful retention rate has suddenly, and deeply, worsened. I believe retention for April 07 to April 08 was just over 40% and, you would think impossibly, is getting lower. Why are almost 2 out of every 3 people quitting every year and why is it worse recently? What's changed?
why would an individual leave a job which promises gazillions......simply doesnt make financial sense, lmfao????
mr. aloha
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"just when you think things are doing well, your world will come crashing down." mr. aloha
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  #5 (permalink)  
Old 2008-07-28
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Default Re: People quitting

U36, perfect example, 4 out of 5 of their branch mangers resigned on the same day last month. Plus an assistant. When that happens most companies would have looked at the reasons behind it. But apparently they haven't. Or are too gutless to deal with it....
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  #6 (permalink)  
Old 2008-08-05
65 hour week
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Default Re: People quitting

25's manager has just left, 21's is leaving soon, yet another manager there who didn't even last a year. I know of 3 other managers/assistants who are leaving in the next 2 months. As previous poster says, any normal company would take steps to stop this happening. ERAC seem to have just accepted it will always be a terrible employer and will just allow it to go on.
80% of an area's management quits on the same day!!!!!! Nowhere else would this happen, and if it did, somebody higher up would get sacked.
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Old 2008-08-07
Mikey the Bald Mikey the Bald is offline
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Default Re: People quitting

Quote:
Originally Posted by 65 hour week View Post
25's manager has just left, 21's is leaving soon, yet another manager there who didn't even last a year. I know of 3 other managers/assistants who are leaving in the next 2 months. As previous poster says, any normal company would take steps to stop this happening. ERAC seem to have just accepted it will always be a terrible employer and will just allow it to go on.
80% of an area's management quits on the same day!!!!!! Nowhere else would this happen, and if it did, somebody higher up would get sacked.
When I started my interview with ERAC, there was a BM at U321, a different one a month later when I started there, he left and a new one came and now he is going and Jacko from 10 is coming down - god help him.

2 AM's have come and gone as well as 2 MT's, 1 MT gunna be transferred and 2 drivers gone as well as a valeter. The Am on teh sick at teh mo cos of stress and doing 60-70 hours unpaid overtime each month.

I feel sorry for them there(I have left there now) - They are the hardest working guys in teh company with no help and even tho I dont know Jacko, I believe he is a good guy. But even the best will find it difficult havin to do a 2 hour round trip commute on top of 13 to 14 hour days with no breaks. Jacko - good luck to you mate, you have a helluva team but you wont be there in a year - U321 will have killed you.

Close U321 down and put these poor bastards out of their misery - Hell guys, go work in Macdonalds or Tesco or sweep roads - Its better money based on your hours and you get treated a lot better - No one at ERAC gives a fuck if you live or die so why stay loyal to them.
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  #8 (permalink)  
Old 2008-08-07
Baby Batter
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Default Re: People quitting

Quote:
Originally Posted by Mikey the Bald View Post
When I started my interview with ERAC, there was a BM at U321, a different one a month later when I started there, he left and a new one came and now he is going and Jacko from 10 is coming down - god help him.

2 AM's have come and gone as well as 2 MT's, 1 MT gunna be transferred and 2 drivers gone as well as a valeter. The Am on teh sick at teh mo cos of stress and doing 60-70 hours unpaid overtime each month.

I feel sorry for them there(I have left there now) - They are the hardest working guys in teh company with no help and even tho I dont know Jacko, I believe he is a good guy. But even the best will find it difficult havin to do a 2 hour round trip commute on top of 13 to 14 hour days with no breaks. Jacko - good luck to you mate, you have a helluva team but you wont be there in a year - U321 will have killed you.

Close U321 down and put these poor bastards out of their misery - Hell guys, go work in Macdonalds or Tesco or sweep roads - Its better money based on your hours and you get treated a lot better - No one at ERAC gives a fuck if you live or die so why stay loyal to them.
Great post and so very, very true.
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  #9 (permalink)  
Old 2008-08-10
eeufgieurfiufgeg2
Anonymous Coward
 
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Default Re: People quitting

It's been said a few times before, but why is that place still open? Its only function seems to be to lower the company's profits and retention rate. Everyone who goes there ends up quitting and it loses shitloads almost every month. I can only think it's Enterprise's record of never having closed a branch or made a redundancy that keeps it open. Why anyone who is already a BM (or anyone at all) would go there, I just don't know. I can only assume there's a massive guarantee involved. Even then, I wouldn't touch the place, nobody has ever gone on from there to become anything in ERAC because they all walk out due to U321 being the worst possible place to work. It's that bad, it actually makes working for ERAC anywhere else an attractive proposition.

It should be closed and forgotten about. Dismiss it like a bad dream.
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  #10 (permalink)  
Old 2008-08-12
Mikey the Bald Mikey the Bald is offline
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Rank: Failing Enterprise Management Trainee Applicant (First Interview) (25-49 Posts)
 
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Default Re: People quitting

Quote:
Originally Posted by eeufgieurfiufgeg2 View Post
It's been said a few times before, but why is that place still open? Its only function seems to be to lower the company's profits and retention rate. Everyone who goes there ends up quitting and it loses shitloads almost every month. I can only think it's Enterprise's record of never having closed a branch or made a redundancy that keeps it open. Why anyone who is already a BM (or anyone at all) would go there, I just don't know. I can only assume there's a massive guarantee involved. Even then, I wouldn't touch the place, nobody has ever gone on from there to become anything in ERAC because they all walk out due to U321 being the worst possible place to work. It's that bad, it actually makes working for ERAC anywhere else an attractive proposition.

It should be closed and forgotten about. Dismiss it like a bad dream.
Its a shame cos the guys that work there are good - They bust their asses off every day to try and make money and in fairness to them, it went 6 years losing money every month and then started making op. Just to prove what havin a good team can do for ya - but ERAC treated them all like shit and now they have left or gone to admin. I worked there for 14 Months and saw it hit OP at least 6 times.

But everyone who says the same thing - It needs to close - Sadly they are right but not because it loses ERAC money, its cos it ruins people's lives and relationships and until ERAC realise this they will still have to service the North Wales area(due to commitments) but from Wrexham and Chester it will be worse. The task is to improve how U321 works not close it entirely and the only way is to improve staffing levels and allow it to run as a stand-alone branch and say now to ridiculous deals(like 3 hours away with a 2 hour turnaround!)
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