U4's £300 Employee Accident Excess Scam

how does everyone feel about the way u4 operate the employee accident excess? what should and shouldnt be classed as an 'accident', afterall an accident suggests just that, it was an accident, where no negligence can be demonstrated in the employee, WHY should the company charge them for the excess? on the low basic salary's paid by enterprise, combined with the low commison, it makes a HUGE difference to your finances to have to pay out £300.00.

what does everyone think?

do you have examples of what happend (particularly if you are in u4) and were you charged?

[Living the new Dream]

The £300 excess charge is a scam, there is no doubt about it. I have had to pay out on it once and in those 3 months of paying it back I was earning less than the national minimum wage. From a Head Office perspective they feel they have to have a large excess because they employ so many young male drivers, yet they choose to employ them because they are cheap and willing to do the work that no other fool will do. ERAC are quite literally able to have their cake and eat it.

As far as U4 is concerned there are a thousand and one examples of excess payouts. My own is very simple. My first accident was an actual accident and was my fault. I was caught out looking at an accident to the left of me when the car in front stopped and I bumped into it at very low speed. The gaulling thing was that there was absolutely no damage to my own car, so ERAC will not have had to pay a penny should the other driver have claimed. My second and hence chargeable accident was in our own car park when I was reversing around a corner and did not notice a car that had just pulled up to the side of me. I then reversed around the corner and swung the front of my car into the neighbouring car. This hence cost me £300. Now if the two accidents had been the other way around then technically ERAC would have not charged me anything as there would have been no cost to fix the ERAC car (although we all know ERAC would have charged me anyway).

The upshot of the excess charge is as follows. If you damage a car then do not own up to it in any way, shape or form unless you actually hit someone else. If you do then you must own up otherwise you will be in trouble legally, but should you ever nick or scratch a car when no one is looking then just stick it on the contract and carry on with life. Don't feel bad because ERAC will get the money out of you anyway by swindling you on your wage.

What a shame that such an honourable person has left the company and is now able to pass on their expertise in lying, dishonest and unethical practices to everyone else.
You crashed the car dumb ass!
Try telling Direct Line it wasnt your fault!

Originally Posted by Mmmee

What a shame that such an honourable person has left the company and is now able to pass on their expertise in lying, dishonest and unethical practices to everyone else.
You crashed the car dumb ass!
Try telling Direct Line it wasnt your fault!

prick, the point is this;- enterprise employee people, and a large amount of the employee's time is spent driving, often in a rush, being hounded by the assitant manager, already running late, having missed your lunch break, trying to navigate enterprises 'bargain basement' car park (car park in the broadest sense of the term) and so accidents DO happen, I have worked for several company's and enterprise's approach is the worst yet, being allowed 1 free accident,and then straight away being hit with a 300.00 excess for the next accident is shit, especially when you realise what erac deem to be an 'accident'. One of the most common causes of accidents at erac is due to the employee being tired, having no break to eat.

[Living the new Dream]

Originally Posted by Mmmee

What a shame that such an honourable person has left the company and is now able to pass on their expertise in lying, dishonest and unethical practices to everyone else.
You crashed the car dumb ass!
Try telling Direct Line it wasnt your fault!

You are absolutely right. I was an honourable person with excellent ethics before I joined the company, I then learnt how to lie, be dishonest and unethical whilst with the company but am glad to report that since leaving the company I am now back to being honourable and ethically sound.
Boy what a great company you work for.

Enjoy being honest in a dishonest company and hence paying £300 excess everytime you so much as get a stone chip on the windscreen!

I am happy to announce I have never had an accident in almost 2 years...according to erac that is.
In actuall fact I have put a football sized scrape on a corsa, dented the rear of a vw passat estate.... and purposefully key'd an area managers car.

gotta love the company..

Originally Posted by Unregistered bumper car

I am happy to announce I have never had an accident in almost 2 years...according to erac that is.
In actuall fact I have put a football sized scrape on a corsa, dented the rear of a vw passat estate.... and purposefully key'd an area managers car.

gotta love the company..

i backed into a parked mondeo, in a vivaro caving the o/s wing in. knowing i would be penalised, I parked up and walked back into the office...not saying a thing.

Originally Posted by Unregistered

i backed into a parked mondeo, in a vivaro caving the o/s wing in. knowing i would be penalised, I parked up and walked back into the office...not saying a thing.

Great idea, failing that you could have copied off Hannah Thomas, who was at U409 at the time, she had a accident in a Zafira, when she told the manager, Kevin Jackson, he told her not to worry we will just scam the CDW on the last customer !

Originally Posted by flyonthewall

Great idea, failing that you could have copied off Hannah Thomas, who was at U409 at the time, she had a accident in a Zafira, when she told the manager, Kevin Jackson, he told her not to worry we will just scam the CDW on the last customer !

And now she's a manager - just shows what you have to do to get anywhere in ERAC. God help U406 with her at the helm!

Originally Posted by Unregistered

And now she's a manager - just shows what you have to do to get anywhere in ERAC. God help U406 with her at the helm!

And I don't envy whoever her new assistant will is, poor bastard!!!