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Enterprise Rent-A-Car Is A Failing Enterprise! | ||
Open Discussion About The Ongoing Problems At Enterprise Rent-A-Car | ||
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| Hours And Timecard Issues Hours, Breaks, Management Falsifying Timecards |
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| Managers get shit from area and City managers for having too much overtime all the time....it effects retention after all, so instead of fixing the real issue of proper branch/staff planning to insure everyone gets a real lunch break, branch managers pull the old "pizza and run" deal. Most level three's do not agree with this, so if this is happening to you, just mention it to your area manager in a casual way. Act dumb..."mr./ms. area manager, I am trying to figure out my paycheck. Is it normal to get charged an hour for lunch when I ate on the run in the branch in 15 minutes 3 days last week? Don't come off pissed, just inquisitive. I am sure the manager will be pulled aside. There is no policy...hahaha Ask you manager to see the policy...hahahaha ps. Then make sure you get retro-pay! |
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| The Enterprise brass always blames the BM. "This was an isolated incident by a Branch Manager that obviously did not adhere to our mission statement and founding values" (lifted from another post, funny stuff). But where did the Branch Manager learn to do this? From the Branch Manager who trained him. Getting dinged for lunch is such a common practice at Enterprise that when a new MT brings this up to an AM, nothing is done. The MT is looked at like a freak for not wanting to work an hour for free. |
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| We used to get branch lunches a few times a week, sometimes they'd sit out and spoil before we had time to eat. Then we'd just order again. Our manage got called out on it and told his ARM he'd raised the fleet by 100% in 6 months...if he wanted to fire him for buying lunch...go ahead. |
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| Your not the only one with the 15 minute lunch breaks. This does happen to me to. The other day I didn't even get a lunch because it was to busy and my managers clocked me out for a hour break. I did bite my lip on this but I thought about contacting the labor department for the state. |
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| we dont get lunches at our branch because theres just me and an mt, i try to make sure she gets 1/2 every day but there is no one to cover me she is not up to speed on running the branch even for 1/2 hour, when mentioned to gm he just said you will have more staff soon that was over three months ago,im an assistant but as we have no manager i kicked offf so now i get managers salary plus OOH and managers bonuses but this does not make up for no lunch and 12 hr days. |
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| What I find perplexing is that BMs and upper management pull this no-lunch crap all in the name of efficiency (i.e., keeping staff numbers down) and yet it has been proven time and again that employees who eat a regular times maintain better blood sugar levels and thus are more efficient workers. Moreover, employees who get that crucial mid-day break, even for half an hour, come back from it mentally refreshed and decompressed and thus are more efficient workers. Naturally, all of this is meaningless in a corporate structure based upon upper management commission draws that are rooted in the finest of number crunching exercises. For instance, I've seen one company circular that mentioned it cost about $6,000 to recruit and train every new employee. So, say every branch in a given group hired one new employee to improve branch staffing and say the group has 75 branches, then such hiring will cost the group $450,000. If this money is not spent, then it is earned as net profit. This, if anything, is why branches don't have adequate staffing and why we don't get lunches. It's all in the numbers my friends. |
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