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Enterprise Rent-A-Car Is A Failing Enterprise!

Open Discussion About The Ongoing Problems At Enterprise Rent-A-Car

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  #51 (permalink)  
Old 2007-10-30
Robert Robert is offline
Title: Senior Member
Rank: Failing Enterprise Regional Rental Manager (2,000-4,999 Posts)
 
Join Date: 2006-07-03
Location: Las Vega$, Nevada, United States of America
Posts: 4,684
Robert has an average reputation (10+)
Default Re: Why in suits

Quote:
Originally Posted by bill_and_paystub View Post
I guess it's a defense mechanism that you automatically suppose that everyone on here talking negatively about Enterprise is "Robert," because in your world it couldn't be possible that more than one person happens to have a negative opinion of the infallible Green Almighty.

I never said anything about their promotion practices, for the simple reason that I was never an MT, only a CSR/Intern in my last year and a half of college, after which I took a real job -- you know, one that never requires the use of the phrase "Home of the Weekend Special!"

I guess anyone that makes use of their college degree for anything other than renting cars is a "loser." Well, in that case, I'm pretty glad to be a loser!
It's actually quite laughable. The e-chumps have devised this theory that ????? and I are everyone on here who bashes ERAC. Hey, when you deal with an e-tard you need to remember they have been brainwashed. Therefore, you are essentially dealing with a child. If it gets them through the day by thinking I am the only one on here who puts the hurt to them, so be it.
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Last edited by Robert; 2007-10-30 at 11:22. Reason: L.A. WOMAN SUNDAY AFTERNOON
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  #52 (permalink)  
Old 2007-12-01
makemyday
Anonymous Coward
 
Posts: n/a
Default Re: Why in suits

Quote:
Originally Posted by Unregistered View Post
Okay - so you have to wash cars. The thing I don't get is why employees are forced to wash cars in suits and dress clothes. Other than it must cost people a fortune to keep replacing their clothes - let's face it - it just looks plain ridiculous seeing someone washing a car in dress clothes.

What's ERAC's gimmick on this one? I just think it's awful of a company to make people do this and can't come up with any reasoning for doing so.
It is only to give the illusion that the job is important to the employee. The customer even knows its a farce.
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  #53 (permalink)  
Old 2008-02-23
erudite"eracer" erudite"eracer" is offline
Title: Member
Rank: Failing Enterprise Management Trainee Applicant (Second Interview) (50-74 Posts)
 
Join Date: 2008-02-23
Posts: 65
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Default Re: Why in suits

Quote:
Originally Posted by cardinal woosley View Post
lol so true.
i felt real important in my nice new suit and tie the first few days
by the end of the week i felt like shit and was super embarrassed that i had to wash cars in my new suit.
Truest statement ever!! The first week I felt like a damn champ in my nice suit and new dress shoes! I actually spent good money for the shoes in the hope of impressing my bm. Then reality came crashing down in the form of stinging humility! You know you're an eprise redneck dipshit when; the illegal immigrant your branch manager wrongfully rented the car to returns with fecal matter pasted to the back seat!!! and guess who has to fucking clean it up????? yours truly and guess what happened to those shoes...after my second month I flicked a cigarette out of my mouth and stomped on it with my shoe..I instantly felt a stinging sensation....eprise had worn a hole through my shoe and I hadnt even realized it as I was to busy jumping through hoops for people who utilized rental cars as port-a-potties.
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  #54 (permalink)  
Old 2008-02-24
formerIII formerIII is offline
Title: Junior Member
Rank: Failing Enterprise Car Prep (0-9 Posts)
 
Join Date: 2008-02-24
Posts: 2
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Default Re: Why in suits

The suits serve 3 purposes:

First, it attempts to make college grads validate ERAC as a real job. If parents saw their kids they spent a fortune to educate going off in those great ERAC Polos, turnover is around the corner. It is also for the newbie as well. He/She can feel important. At least until they get to work.

Second, is intimidation to the customer. ERAC feels some customers may feel intimidated by a "salesperson" in a suit and tie. This tactic should lead to higher sales.

Finally, there is intimidation towards the accounts. ERAC feels accounts could also be in some way intimidated by people in suits. That is also why most real sales calls are done in at least pairs. All intimidation.

Erac is an entire mind game. A con for lack of a better word. Level III's and above role play on how to convince people as to why there is nothing better out there....Well there is
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  #55 (permalink)  
Old 2 Weeks Ago
Frank the Tank Frank the Tank is offline
Title: Senior Member
Rank: Failing Enterprise Management Trainee (100-199 Posts)
 
Join Date: 2007-12-12
Posts: 185
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Default Re: Why in suits

Quote:
Originally Posted by erudite"eracer" View Post
Truest statement ever!! The first week I felt like a damn champ in my nice suit and new dress shoes! I actually spent good money for the shoes in the hope of impressing my bm. Then reality came crashing down in the form of stinging humility! You know you're an eprise redneck dipshit when; the illegal immigrant your branch manager wrongfully rented the car to returns with fecal matter pasted to the back seat!!! and guess who has to fucking clean it up????? yours truly and guess what happened to those shoes...after my second month I flicked a cigarette out of my mouth and stomped on it with my shoe..I instantly felt a stinging sensation....eprise had worn a hole through my shoe and I hadnt even realized it as I was to busy jumping through hoops for people who utilized rental cars as port-a-potties.
When they say "jump", I say "how high...would I have to be to listen to you?"
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  #56 (permalink)  
Old 2 Weeks Ago
Unregistered
Anonymous Coward
 
Posts: n/a
Default Re: Why in suits

Fact is, there isn't any written rule about wearing a white shirt. Employee Manual says nothing about white, just that it can't be too flashy. I don't have a manual in front of me or I would quote it. If I recall it even says something like "long sleeve shirts reccomended" Nothing about white, nothing about long sleeves, nothing about a coat even. You do however have to wear a tie. The white shirt thing is just an unwritten rule. Would actually be kinda fun to see a lawsuit for someone being fired for wearing, oh lets say a blue shirt every day and not just fridays. Would probably make a good case. I can understand some of the reasons the big E has employees wear such formal clothing though as others have already responded.

I recall when I worked there watching my ARMs write rental contracts in full suits. I actually remember being a bit embarrassed for them to see them having to do that. I always thought they looked a bit ridiculous. I'm sure we all did, as the current ERACers do now. Saw a hertz guy presenting a contract outside at a strip mall the other day, just had to look and listen to the dub sell and all that, wanted to scream to them "get out now."
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  #57 (permalink)  
Old 2 Weeks Ago
trabpukcip trabpukcip is offline
Title: Senior Member
Rank: Failing Enterprise Assistant Branch Manager (300-499 Posts)
 
Join Date: 2007-05-21
Posts: 314
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Default Re: Why in suits

Quote:
Originally Posted by Unregistered View Post
Fact is, there isn't any written rule about wearing a white shirt. Employee Manual says nothing about white, just that it can't be too flashy. I don't have a manual in front of me or I would quote it. If I recall it even says something like "long sleeve shirts reccomended" Nothing about white, nothing about long sleeves, nothing about a coat even. You do however have to wear a tie. The white shirt thing is just an unwritten rule. Would actually be kinda fun to see a lawsuit for someone being fired for wearing, oh lets say a blue shirt every day and not just fridays. Would probably make a good case. I can understand some of the reasons the big E has employees wear such formal clothing though as others have already responded.

I recall when I worked there watching my ARMs write rental contracts in full suits. I actually remember being a bit embarrassed for them to see them having to do that. I always thought they looked a bit ridiculous. I'm sure we all did, as the current ERACers do now. Saw a hertz guy presenting a contract outside at a strip mall the other day, just had to look and listen to the dub sell and all that, wanted to scream to them "get out now."
I always felt like a mormon when I was walking around in those white shirts.
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  #58 (permalink)  
Old 1 Week Ago
BFDBFQ BFDBFQ is offline
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Rank: Failing Enterprise Management Trainee Applicant (Second Interview) (50-74 Posts)
 
Join Date: 2007-01-13
Location: NYNY
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Default Re: Why in suits

Quote:
Originally Posted by trabpukcip View Post
I always felt like a mormon when I was walking around in those white shirts.
Mormon or Moron?
A little of both?
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  #59 (permalink)  
Old 1 Week Ago
2 PUMP CHUMP
Anonymous Coward
 
Posts: n/a
Default Re: Why in suits

Quote:
Originally Posted by BFDBFQ View Post
Mormon or Moron?
A little of both?
Relating to this point, is Enterprise Rent-A-Car simply McDonald's-prise Rent-A-Car? Are situations of managing an ERAC Branch similar or identical to managing a McDonald's? Are ERAC employees simply McDonald's employees who shirts and ties instead of vests and funny hats? The answer to all of these questions is an unequivocal yes. Yet, this is not to say that neither career is valuable, because they both contain elements and nuggets of value, should the individual employee be savvy enough to glean their value. This is why am never angered or offended when treated with little respect or outright disdain by customers. I am realistic enough to know that my career has not elevated me to a position worthy of the respect of most of my customers, namely people with "real" post-undergraduate or graduate traditional careers (with personal offices or cubicles instead of a front counter, with their own phone line with a personal voicemail, who attend meetings to strategize and forecast, not to just get yelled at or threatened after work every so-often when the "numbers look bad," and who don't have to deal with the general public). I never let wearing my shirt and tie fool me into thinking I'm some kind of business executive or corporate hot-shot (as do some of my ERAC brethren), I fully realize what I do is merely an extension of working at Foot Locker or at the pet store after high school -- as the ERAC business model for the rank Branch Manager or below is quite similar to these, except it requires 60 hours of work per week and for me to call it my "career" to my co-workers and employees, and my "great career" to upper-management or interviewees.
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  #60 (permalink)  
Old 1 Week Ago
trabpukcip trabpukcip is offline
Title: Senior Member
Rank: Failing Enterprise Assistant Branch Manager (300-499 Posts)
 
Join Date: 2007-05-21
Posts: 314
trabpukcip has an average reputation (10+)
Default Re: Why in suits

Quote:
Originally Posted by BFDBFQ View Post
Mormon or Moron?
A little of both?
I felt like more of an asshole than a moron. A moron doesn't realize they have a crap job and stays for years.
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