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Enterprise Rent-A-Car Is A Failing Enterprise!

Open Discussion About The Ongoing Problems At Enterprise Rent-A-Car

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  #1 (permalink)  
Old 2008-02-20
Title: Junior Member
Rank: Failing Enterprise Car Prep (0-9 Posts)
 
Join Date: 2008-02-20
Posts: 1
LudaChris has an average reputation (10+)
Default Interview Process

So I've heard all the horror stories... on the other hand, a good family friend of mine has a son who works at Enterprise and is doing extremely well. He is 24 and I'm not sure which level of manager he has achieved but I know he has been promoted several times.

Right now, Enterprise ranks towards the bottom of my list. But, I had a discussion with them at a career fair on my campus. They liked my resume and set up a phone interview for tomorrow. Rather than call it off after discovering this website, I'm gonna use the opportunity for interview experience. In the coming weeks I have three other interviews: 1 for a financial services representative, 1 for a marketing and advertising firm, and 1 with an audit agency.

I was just curious how Enterprise's interview process is structured? First, there's the phone interview. I imagine if that goes well they will set up a 2nd interview... assuming that goes well, what can I expect after that? A third interview or do they extend offers after 2? And also, if you have any insights on the differences between each interview, that would be greatly appreciated.

A little interview experience couldn't hurt... I'm just graduating college this May so I have time to find the best job I can. I'm kind of curious just to see if I can get them to extend me an offer (not that I necessarily want it or will take it, but just a challenge to look forward to).
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  #2 (permalink)  
Old 2008-02-20
Title: Member
Rank: Failing Enterprise Management Trainee Applicant (Second Interview) (50-74 Posts)
 
Join Date: 2006-08-20
Posts: 55
FormerMonkey has an average reputation (10+)
Default Re: Interview Process

Probably varies from group to group..

I had a brief in-person interview with the HR girl, then a somewhat longer interview with an area manager at which he did about 75% of the talking about how great ERAC is (for future reference, it's a bad sign when it seems like the interviewer is working harder to sell the job to you than you are to sell yourself to him).

Then I had one last interview with either the Regional Rental Manager or the Regional Vice President (can't remember which one works for the other one, but it was the second in command of those two). This interview was mostly "This job is tough. Most people can't hack it. Can you hack it? CAN YOU?"

Then they offered me a job and the rest, as they say, is history.
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  #3 (permalink)  
Old 2008-02-26
Title: Junior Member
Rank: Failing Enterprise Intern (10-24 Posts)
 
Join Date: 2008-02-26
Posts: 21
Realistic has an average reputation (10+)
Default Re: Interview Process

Mine was:

1. Interview on campus
2. Interview with Area Manager/Branch Manager sitting in on it
3. Interview with Regional VP/diff branch manager sitting in on it.

Lots of questions regarding customer service, and sales experience, thats about it. It wont really help you with the other interviews outside of maybe not being as nervous.

---
On a side note... your job choices are all over the place... finance, marketing, accounting, and sales? May want to decide what you want to do before choosing which one to go with.

If you don't know what to do, work at erac, grill, become an assistant, then leave and find the kind of job you want. You should have an idea by then and you won't be stuck too much within sales with only 1.5 years of experience.
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  #4 (permalink)  
Old 2008-02-26
Title: Member
Rank: Failing Enterprise Management Trainee Applicant (First Interview) (25-49 Posts)
 
Join Date: 2006-10-27
Posts: 42
whatdude has an average reputation (10+)
Default Re: Interview Process

Usually it goes:
- phone interview: really easy, not much of an interview. They just want to make sure you can hold a conversation without stumbling over your words, they ask you about your driving record and set you up with a first interview.
- interview with a recruiter/HR rep at a coporate office: In my experience this was the only one that actually resembled an interview. Maybe it was just the person I interviewed with, but she wasn't overly nice, asked questions and then shut up and let me talk, then tried to pick away at my answers. That's not to say it's a hard interview, but in my experience it was the hardest of the three in person interviews.
- Branch visit/interview: this is usually with an Area Manager, sometimes a branch manager sits in. As long as you have some kind of social skills, this is more of a conversation than an interview. They do most of the talking, they'll ask you some easy questions and introduce you to the rest of the people in the office. They are trying to get a feel for you and if you'll be able to handle things.
- Interview with the RVP: This isn't even an interview. It's you sitting down with someone who's spent their entire career renting cars and selling people that is trying to sell you the position and the dream. They tell you their story, how much they love their job, the company and how they started out exactly where you're about to start. I can't say that I've ever heard of anyone getting to this point and then not being offered the job.

Good luck with whatever you decide to do.
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