Accepted the offer...BEFORE i found this site.

I was recently contacted by a recruiter who referred me to Enterprise. I'm a recent college graduate and am ready to pursue my career. After hearing all the good things about ERAC, i figured, hey this is my opportunity. I went through the grueling interview process and was offered the job. Being excited as I was, I accepted.

You know, after asking the MTs and employees during my observation day, they all said ERAC was fun, but of course the hours were tough. I even asked a friend of mine who worked there, and he said it's fun too.

All this hype about what a great company ERAC is...well until about an hour ago when I found stumbled onto this site while searching on yahoo. I've been reading thread after thread and noticed how many complaints there were about the company. Ok, if there were a few, then so be it. But there are TONS and TONS of people who weren't satisfied, so something must be wrong right?

Anyways, I'm thinking twice now about this job. I actually have a meeting with the HR manager on Friday morning to talk about the training program and compensation/benefits. The actual training will begin on Monday. Although I have accepted, the thought about declining the offer before I actually start is in consideration.

Has anybody accepted, then declined the offer before the 1st day? What should i do? I know i should do what i feel is best for me, but I'm asking other peoples opinions. Thanks in advance.

To quote Pink Floyd: Paint your face up in your favourite disguise and RUN, RUN, RUN, RUN.

Originally Posted by RecentlyAccepted

I was recently contacted by a recruiter who referred me to Enterprise. I'm a recent college graduate and am ready to pursue my career. After hearing all the good things about ERAC, i figured, hey this is my opportunity. I went through the grueling interview process and was offered the job. Being excited as I was, I accepted.

You know, after asking the MTs and employees during my observation day, they all said ERAC was fun, but of course the hours were tough. I even asked a friend of mine who worked there, and he said it's fun too.

All this hype about what a great company ERAC is...well until about an hour ago when I found stumbled onto this site while searching on yahoo. I've been reading thread after thread and noticed how many complaints there were about the company. Ok, if there were a few, then so be it. But there are TONS and TONS of people who weren't satisfied, so something must be wrong right?

Anyways, I'm thinking twice now about this job. I actually have a meeting with the HR manager on Friday morning to talk about the training program and compensation/benefits. The actual training will begin on Monday. Although I have accepted, the thought about declining the offer before I actually start is in consideration.

Has anybody accepted, then declined the offer before the 1st day? What should i do? I know i should do what i feel is best for me, but I'm asking other peoples opinions. Thanks in advance.

If you go ahead and start, plan on committing at least a year so your resume doesn't look like crap and so that you can show an ability to perform and assume new levels of responsibility.

As a previous L3 I can tell you that our Group occasionally had MT's bail out during thier first week while going thru the orientation program etc. It usually happened after going over first year compensation or hours etc. The problem was some area managers were so eager to hire bodies that they did not always fully "disclose" all. Get my drift?

Anyway if you decide to quit your first week. Do so after they assign you an employee number etc. Then they take a retention "hit" since you were an employee in the computer system etc.

Good luck.

[TravelingAshley]

Originally Posted by RecentlyAccepted

You know, after asking the MTs and employees during my observation day, they all said ERAC was fun, but of course the hours were tough. I even asked a friend of mine who worked there, and he said it's fun too.

My only bit of advice is in response to all the MTs, employees and your friend saying ERAC is fun. I worked for ERAC for 4 months. After about a month I had already had it with the company and was very unhappy working there. But for a short time I bought into what my BM and Area Manager said - that I would not find anything better - so I decided to try and stick it out. New people came to interview and I lied through my teeth saying "I love working here"..."It is so much fun". I was scared to tell the truth, afraid that it would get back to one of my supervisors. I also had a customer I picked up at the airport ask me how I liked working at ERAC. Since I didn't know this guy and thought perhaps he's with ERAC I lied some more and said I loved it. The gentleman confessed he worked for enterprise a few years back and said it was the worst experience he had ever had. I still didn't admit how much I hated the company...still fearing it was some trick by ERAC. More than likely no MT or employee is going to tell you how they truly feel. Everyone is walking on egg shells and they don't want to rock the boat. If it gets out you are unhappy or not satisfied with the job they are quick to turn it back on to you and there go the promotions, etc. So most MTs and employees you meet will put on a smile and say they love the job regardless if they do or not.

Originally Posted by RecentlyAccepted

Has anybody accepted, then declined the offer before the 1st day? What should i do? I know i should do what i feel is best for me, but I'm asking other peoples opinions. Thanks in advance.

If you are unsure of your decision to work for ERAC now is the time to back out...cut your losses. If you do decide to work there and are unhappy just quit. Who knows, you may end up liking the job...it appears some on this board truly do like their job at ERAC...I was not one of them.

Good luck,
Ash

I worked for ERAC for only 3 months and also bought in to all the hype right from the begininng- thinking this was my big chance at success right out of college. I'll say this- If you have morals and think of yourself as a good person then don't take the job. Nothing was worse than having that family of 5 come in on a Friday morning for their minivan for a vacation that they have saved all year for and all you have on the lot is a Chevy Metro. Their dissapointment and eventual anger (and other similar situations) were enough to make me walk away after only 3 months. I could not go on lying to customers' faces, telling them that their car was out back being washed, when in reality your car prep is driving to a branch an hour away to get the car, all while the customer sits and stares at you. Now people on this site will say that "I couldn't hack it" or you're not cut out for the corporate world. Well you're right- if not hacking means that I didn't like ruining people's days or vacations than yes I couldn't hack it. And then feeling guilty because I pushed a 90 year old woman into buying damage waiver that she really didn't need because all she is doing is drving the car 2 miles home until her car is fixed and her insurance would fully cover any damage. Really makes you feel good at the end of the day, let me tell you. For those three months my blood pressure went up, I was always stressed out, my girlfriend hated me and I was nasty to everyone I came in contact with. I had no life.

In ERAC's defense- this is how the rental car world works, plain and simple. If you think that you can handle the stress and will not feel bad about yourself doing essentially immoral things to otherwise good people than take the job. One of my best friends still works there and is a branch manager but he has that all out sales, no hold barred don't care who I screw out of anything attitude. That is not me and never will be me so I made a decision to leave and let someone else with a different type of work ethic do the job. I won't totally bash ERAC, this is their business and they do what they have to in order to survive and make a profit, I just choose to have a different work ethic standard.

[FailingEnterpriseAdmin]

(quotes from previous post)

Step 1: "I went through the grueling interview process and was offered the job. Being excited as I was, I accepted."

Step 2: "All this hype about what a great company ERAC is...well until about an hour ago when I found stumbled onto this site while searching on yahoo."

Step 3: "The actual training will begin on Monday. Although I have accepted, the thought about declining the offer before I actually start is in consideration."

Ahh, it's the public service part of FailingEnterprise that really gives me a sense of satisfaction.

Glad to be of help.

Admin

1st off... THANK YOU so much for replying back guys... I just woke up and my scheduled meeting with the HR manager is in about 1 hr 30 min.

A few points I'd like to bring up:

"If you go ahead and start, plan on committing at least a year so your resume doesn't look like crap and so that you can show an ability to perform and assume new levels of responsibility."

Yeah that's what I don't want. I'm lucky enough to have found this site or else I definitely would have gone through. Throughout my entire life, I've been a committed worker with a strong work ethic. All the jobs I've had I've stayed for 2+ years. One also thing that sucks is that I'm quitting my part-time job and taking a huge pay cut. There, I'm making $15+/hr but it's not a career for me. THat's what I'm looking for, and that's what I thought ERAC had to offer.

"More than likely no MT or employee is going to tell you how they truly feel. Everyone is walking on egg shells and they don't want to rock the boat. If it gets out you are unhappy or not satisfied with the job they are quick to turn it back on to you and there go the promotions, etc. So most MTs and employees you meet will put on a smile and say they love the job regardless if they do or not.

If you are unsure of your decision to work for ERAC now is the time to back out...cut your losses. If you do decide to work there and are unhappy just quit. Who knows, you may end up liking the job...it appears some on this board truly do like their job at ERAC...I was not one of them."

Hi Ash, thanks for the honest reply. My recruiter did bring up the fact that it's a fun working environment and that everybody loves it there. She did say that people don't get fired, people usually quit if they feel it wasn't their thing. I suppose that's true, most people don't expect to work 50+ hours and get paid crap. I repeatedly told her, and the interviwers that I am a team player who loves to work in a fun environment. All of em rest assured that. Aye!!

I'll say this- If you have morals and think of yourself as a good person then don't take the job.

Yikes, I suppose this job isn't for me then. I'm a very religious person with very high morals. I guess your story about lying to customers and such is a pretty common situation on the job huh?

I really appreciate everything guys. Before seeing this site, I was pretty damn hyped up. I figured it was a new career for me. Something I'd do where I would have lots of fun while making loads in the future. I spent nearly 3 hours reading tons of threads.

Decision time.....

I know the feeling- thinking it was a great new career and its very dissapointing when you find out how it really is. Like your response to my post- yes lying happens everyday- to me its lying- to those on board I guess its called "business". I could not do it anymore, like I said before if "not hacking it" means not being moral than I couldn't hack it. And we won't even get into putting people into cars that haven't had the oil checked, tire pressures, etc.. It's a wonder not more people have gotten into accidents in ECARS. If you take the job you will find out that there is so much pressure to get the cars on the road that you will do whatever it takes to rent the car- even if its potentially unsafe. Not something that I want to be a part of.

hi,

well done for doing some research and finding this sight. I wont bother bashing the company in this thread as their faults are obvious but I will say this.It was the worst part of my life working for this company and if nothing else the pay is close to poverty level before you reach area manager.

thanks

[caloomba]

I rank joining ERAC as one the biggest mistakes I have ever made. I did not research the company properly either before I joined.

Luckily enough, I knew within about 4 weeks of joining that the company is a farce. 3 months after that I landed an excellent job.