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Enterprise Rent-A-Car Is A Failing Enterprise! | ||
Open Discussion About The Ongoing Problems At Enterprise Rent-A-Car | ||
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| Stage 1: I'm Thinking Of Working At Enterprise Discussion Threads For People Thinking Of Working At Enterprise Rent-A-Car |
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| Good evening, I have read a good amount of "reviews" regarding Enterprise-more bad than good. Actually all bad and no good! Here is my experience thus far: A recruiter contacted me regarding a position with ERAC for the Manager In Training position. They talked highly about how great the company and position was and how "elite" they were for only accepting every 3 out of 100 that pass the 3rd round of the interviewing process. (Does this sound familiar to anyone?) Next, the salary, which when I heard about it, made me want to throw-up everywhere. But directly after, I was informed about the progression and advancement of the salary contingent with the years (experience) within the company. Ultimately making 6 figures after 6-7 years, music to my ears. This is why I decided to go through the interview. The first round of the interview was so crazy I wanted to walk out. The woman couldn't read my resume and questioned why I had my most recent job first in my "experience" section on my resume. I wanted to pretend I didn't hear her relentless bantor but since she was such a moron I had to explain it to her (ironic, don't you think?) before an aneurism set in. The questions that were asked were the following; "Why did you choose Enterprise?", "What would your dream job be?", and "Where do you see yourself in 5-10 years?" Now here is a hint to answer these questions. First question: "Enterprise offers so many opportunities for advancement, not only laterally but upward into management." Second: "My dream job would be to play Hockey for the USA team in the next Olympics" *** Which is the best and here is why *** For me or anyone who would be applying to this job, or any other low to mediocre job/company, will never get to that point in their career path. Always make this answer one that is so far fetched (like a joke). Imagine if you would say "To become a Doctor, lawyer, etc". That is possible and puts you in a position that you are only seeking Temporary employment rather than permanent. As for the third: "To be a manager of a branch overseeing 15-20+ employees" This is possible and like to happen with Enterprise. Answer those three questions with similiar answers to the above, and you are in for sure. The second round interview (from my experience) was with a Branch and Assistant Branch manager. Let me inform you of all the smoke that will be blown up your a@* - so much you better be armed with a fire extinguisher to put out that fire. The questions that are asked are similiar to the questions in the first round, however. At this point you are asked about Sales questions and what is so important about the "Sale". I passed that one and the third is unlike any other. You meet with an Area Manager, big bucks. This is where reality leaves the building and you consume and believe all of what you hear. Six figures, company car, benefits, ability to go abroad, you name it, they will say it. The only question that was asked was "What questions do you have for me?" Make sure you ask at least three, and that goes for the prior two individuals. Later that day I received a call informing me that I received the job. Prior to visiting this site tonight, the consideration was high on taking the job. Now, I will stick with what I have, which is really good as it is. To be honest, throughout the duration of the hiring process I was reluctant about the job. That "gut feeling" always presented itself, I think I will stick with the feeling and pass the offer up. Again, the "six figures" is possible, but like those who have posted before, what exactly is the percentage of those who reach that point. Also, at what costs. You will work hard, no doubt, but will you make it- that is up to you. A sincere "Thank you" to all who post and reply to the threads on this board, many lives are saved! |
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| YAAAAAAAAAAAAAAAAAAAAAAAAAAYYYYYYYYYY!!!!!!! I am so happy you found failingenterprise.com before ERAC got you. |
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__________________ "Don't worry about what anybody else is going to do. The best way to predict the future is to invent it." -- Alan Kay |
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| Admin, Quick question for you. I believe you setup this website in order to "change" ERAC but by not allowing them to hire new people and properly staff their branches giving them the opportunity to get more cars to rent wouldn't that be counterproductive.....or are you now intent on just shutting down ERAC? The easiest way for them to change is to bring in new blood, have the new hires work less hours and then guess what, they can improve on other aspects of the business.....now I am behind you on the ERAC sucks thing but for change to come about they need to hire hew people.....when a pro sports team "rebuilds" becuse they suck they don't skip the draft and stick with the same old players...they get new ones....just some food for thought. __________________ "It is better to remain silent and be thought a fool than to open one's mouth and remove all doubt"-Abe Lincoln |
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__________________ "It is better to remain silent and be thought a fool than to open one's mouth and remove all doubt"-Abe Lincoln |
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Ash |
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Regardless of this website, nobody is shorting Erac on potential employees. Sure, many people run a google search on the company, but many do not. This site probably turns a small handful of potential employees away. Erac will continue to hit the college campuses and sell the dream. They'll lure in new people. As far as short staffing...I don't think ya can say that Admin is creating much of that through this website. Erac creates that problem themselves because they're cheap as hell. If Erac wanted to properly staff their branches, they could easily do that. But that would only add to their personnel costs, which would mean less $ for the upper managers, corporate lackies, and Andy. So, most areas go with a skeleton crew so their profit numbers are higher. Customers are already getting screwed because of that frugal mentality. And this argument that the problem is only with a select few groups is garbage. Sure, I'm sure some groups are slightly better than others in certain areas. But it's corporate's responsibility to keep all groups alligned with the mission statement. And they simply don't care to. I find it hard to believe that some groups don't feel the pressure from St. Louis to reduce costs and raise profits at any means necessary. They all do. But, some managers just do a better job of shielding their employees from the constant flow of corporate crap that comes from the top everyday. I saw managers that got chewed out by their manager and come back and act like a 4 year old to their employees, treating them like garbage, yelling and throwing a coniption fit. I also saw managers get chewed out and come back and relay the message, but in a much more professional way. Just because you don't see the shit mentioned on this site as often as others do, doesn't mean that it doesn't occur in all groups. You may just be fortunate enough to have a manager that acts as an umbrella for their employees so the MT, assistants, etc.. don't receive the same treatment that your immediate superior just received in one of Erac's lame ass manager meetings. |
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| Ashley, I have not read many of your posts so for me to assume ou meant the whole company I apologize. I would think that in a state like Vermont (small and affluent) I would think that those problems would not be as frequent but I guess wrong. I worked in the ghetto for 2 years, I also worked in an area in which the people had much more money than they needed and the expectations between both economic classes where ridiculously different. The poor cared more about CD players and car colors than being on time (they never were), having cars at all or having the right size class. I would have customers wait for hours (by choice) to get that silver altima with the cd player than to take a new ford 500 (because it was red to them but actually maroon)......people with more money were crying about the size not matching what they normally drive or having to pay a dollar more for a larger car on a state farm 80/20 deal.............the funny thing is that being that I worked for ERAC for 6+ years I came to a realization that people are assholes.....all of them...old, young, black, white, asian, latino, male, female, christian, jewish when they are on the other side of the counter. Unfortunately when you give people an inch they want a mile and the problem to me with ERAC is the fact they they use ESQI as a promoting factor. Fuck Customers is my motto.....if ERAC stopped giving a shit about the fuck up asshole customers then they would not have to worry about pissing off the regulars and the good customers....its when you have to deal with the customers that have a chip on their soulder for no reason and take an extra hour is when tings get screwed up................I would turn away people for being dicks all the time, my ESQI was mid 80s in a branch that never saw above a 75 for 5 years and it was because my employees were happy and the pre asshole cusomers NEVER GOT A CAR!! You can't get a call without a car was our motto................ Realitycheck, Nothing is secret in ERAC....you know that....all shit gets around but it is how you deal with it. Yeah the job may have sucked but guess what....there are other options and if people feel brainwashed or in a cult then leave. You have that right you know. I am no longer with ERAC as my screen name shows but I will always appreciate what I learned there because it makes everything I do now so much better....some times the experience is worth more than the paycheck. I know this website will not be the end of ERAC I was embelishing on the fact of short staffing branches but it is one less rep to a branch that could have helped 10 to 15 customers in a day making everyone elses wait shorter at that branch he was going to be eventually working at....it may only be one branch but it is the only branch to those customers possibly. __________________ "It is better to remain silent and be thought a fool than to open one's mouth and remove all doubt"-Abe Lincoln |
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I also agree that working shit jobs make you appreciate what you have much more. As for the last part of your response, that one less rep that saw this site and decided not to go with Erac is already replaced by another bright eyed hungry college student who probably doesn't know any better. For that one guy who read this board, there are probably 10 others just like him that will choose to go green. Enterprise knows this, so this board is merely an itch to their current recruiting abilities. That may change the longer this site stays active. I doubt the customers at that one branch had to wait any longer than they would have had that guy accepted the job. Besides, a helluva lot more customers are waiting for their cars to come right now because Enterprise runs its business the way in which it currently does. |
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