what are the real hours?

Originally Posted by Dom182

Do the assistants at still get commissions in CA

yes, shitty deal. they still have a "pay plan" and they factor it into your bonus hourly pay. the interesting thing is if you rack up the hours you can beat the system. but thats a suck ass way to make a living. but the good thing is finally its documented just how many hours an assistant really puts in. now you have area managers trying to kick assistants out so that they dont overwork themselves. they didnt care at all about their asst mgrs well being and personal time when they were salary. ERAC is only sympathetic when it benefits them somehow.

[See Ya group 57]

when i worked as an assistant at echimp, I alway's paid people for all of the time they worked, meetings, traveling before and after work for car's, basically any time that you were doing company business. However, I am no longer at Ecrap because I have business ethics, something that they talk about but really don't allow you to have.

A lot of times customers were at the door waiting for the us to open them. I was there at 7:00 to 6:45 everyday and some customers were still bitching that we didn't open long enough. Many times I was at the office before the Branch Manager arrived, and customers were dropping their cars off wanting a ride back to where ever. A couple of times a week, before our office was opened, I dropped customers at the dealership down the road only to pick up another 3 or 4 waiting in the customer lounge. I was rarely out of the office before 6:45 pm. I NEVER, EVER GOT PAID FOR THOSE EXTRA MILES.

In 2003 a stuck State Farm Adjuster called at 11:45AM on a Saturday needing a car immediately. I started to take the info down and he said he was about 60 miles into West Texas, I was over 200 miles away in Albuquerque. I gave him the El Paso ##s and told him he was outta our state and I couldn't do anything more. He called back 10 minutes later saying the El Paso offices had no cars. I gave him the numbers to AAA and to the Highway Patrol-he wanted none of that. He insisted that "I help him" when I told him I've done everything I could, he became verbally abusive and threatened me with my job. I got reamed on Monday by the city mgr and from then on my chance at any promotion to BM was gone. I CERTAINLY WOULDN'T HAVE GOTTEN PAID HAD I GOT HIM, BUT I CAUGHT HELL FOR "NOT GOING THE EXTRA MILE" HERE.

I estimate that ERAC still owes me a full years salary for all the hours not on the clock. Stay away from these cheap penny pinching bastards.

[Disgruntled ExERACer]

There are only 2 numbers that you need to keep in mind when considering the hours at ERAC..

They are


24 and 7

as that is how long you are there.......everyday.

[
In 2003 a stuck State Farm Adjuster called at 11:45AM on a Saturday needing a car immediately. I started to take the info down and he said he was about 60 miles into West Texas, I was over 200 miles away in Albuquerque. I gave him the El Paso ##s and told him he was outta our state and I couldn't do anything more. He called back 10 minutes later saying the El Paso offices had no cars.

I gave him the numbers to AAA and to the Highway Patrol-he wanted none of that. He insisted that "I help him" when I told him I've done everything I could, he became verbally abusive and threatened me with my job.

This is pretty typical of some adjusters with the "I am God mentality" You offered him some numbers that he could contact for quicker help. If he couldn't understand that I would have told him he could f*** o** and given him my branch manager's name!

I got reamed on Monday by the city mgr and from then on my chance at any promotion to BM was gone. I CERTAINLY WOULDN'T HAVE GOTTEN PAID HAD I GOT HIM, BUT I CAUGHT HELL FOR "NOT GOING THE EXTRA MILE" HERE.

I estimate that ERAC still owes me a full years salary for all the hours not on the clock. Stay away from these cheap penny pinching bastards.[/quote]

when i was a BM my wonderful Area Manager forced me to be at the branch for 6:15 every day. I was a rookie manager and was getting royally screwed. He was always up that early working out at home so he would call me everyday to make sure I was there on time. He was trying to make me set a positive example for my employees, as if I were late or tired when they got there than it doesn't make them excited to work either.

Therefore, I would get there at 6:15 and he wanted me to balance the cash, open the safe, dust the desks, get the coffee going, get all the lights on and start unblocking cars and get everything ready to go for when my staff showed at 7ish. The stupid thing was we were a smaller branch that had 65 cars. I came from a 200 car branch as an AM and could work in a 65 car branch with my eyes closed. Ninety nine percent of the time we had no cash, no cars, and very few reservations as the bulk of our business was corporate jokers who all took the cars on Monday, returned on Friday.

I also was trying to make a good impression and keep my employees and make them happy(as I had bought into the big green machine at that point and was trying to climb the ranks) so I worked every single saturday. that way the 3 of them plus my car prep rotated so they only worked one weekend a month.

If you factor in 6:15 every day, and I never left before 6:30(and that was rare, usually 7:00 as my area manager's office was in our location) and then every saturday showing up at 8 and leaving at 1:30-2:00 as we had a 100% clean policy on saturdays, well if you add that up I worked a hell of a lot of hours!

Don't believe the false promises, and the lies they tell you. Your area managers, city managers might be great guys, but ultimately they also have bought into the lie for the time being and they are basically brain washed.

Possibly the worst job ever! I left Enterprise after 3 years and the day you start a new job is amazing. I work for one of the biggest insurance companies on the planet and I work 37.5 hours a week(at most) it's usually like 34-35. You have no idea what enterprise is truly like until you go work a real job and realize you have over 5 hours extra each day to yourself! Plus you don't have to clean cars in your f'n suit! WHAT A JOKE THAT PLACE IS.

[slave no more]

When I ran a branch we were 8-6 (7:30 to 6:15) but if we were dead people would leave early and I would run shifts to have people come in late or leave early as well. The avg employee hours here under 50 (usually 48 or so) but people liked that better than getting the overtime. Also helped employee costs too.

Originally Posted by slave no more

When I ran a branch we were 8-6 (7:30 to 6:15) but if we were dead people would leave early and I would run shifts to have people come in late or leave early as well. The avg employee hours here under 50 (usually 48 or so) but people liked that better than getting the overtime. Also helped employee costs too.

that's exactly what i did too. As a BM i felt it was smarter for me to work as I was salary, and send the hourly folks home. I had a weekly rotating sleep in day on Wednesdays as it was always brutally slow. So someone would come in at 10:30 each week and then someone would leave at 4. It was a good way to cut some costs and the employees seemed pretty happy to work that on a rotating basis.

[Former24FFer]

The hours do vary, especially during the busy times like the summer and holidays. The branches open at 7:30 and they do expect you there at 7 and they are supposed to close at 6 but you will always have that renter who pulls up at 6pm to return a car.

Just stay away from ECRAP.

[Former24FFer]

Originally Posted by Unregistered

that's exactly what i did too. As a BM i felt it was smarter for me to work as I was salary, and send the hourly folks home. I had a weekly rotating sleep in day on Wednesdays as it was always brutally slow. So someone would come in at 10:30 each week and then someone would leave at 4. It was a good way to cut some costs and the employees seemed pretty happy to work that on a rotating basis.

That is pretty honorable for you to do that. Not many managers when I was working would do that. All they were concerned was renting the cars, getting the high occupancy so the ARM would leave them alone.