Thank you all

[honestabe]

Wow! I went to my first interview, even after reading numerous threads here. You are all absolutely correct, that place is nuts. They flat out ask you in the interview how you feel about selling something to somebody that they don't think they need. I am sure I won't get called back for an second interview. I will certainly turn it down even if I do. I think the recruiter knows I am not smarmy enough to work there. She actually worked as a cashier at the same company I was a manager at. So she knows the quality of people that my previous company had, and there wasn't anyone of erac mentality there. Well, thank you all for this website and you can count another one saved!

[Jeahho]

Originally Posted by honestabe

Wow! I went to my first interview, even after reading numerous threads here. You are all absolutely correct, that place is nuts. They flat out ask you in the interview how you feel about selling something to somebody that they don't think they need. I am sure I won't get called back for an second interview. I will certainly turn it down even if I do. I think the recruiter knows I am not smarmy enough to work there. She actually worked as a cashier at the same company I was a manager at. So she knows the quality of people that my previous company had, and there wasn't anyone of erac mentality there. Well, thank you all for this website and you can count another one saved!

Sales are a necessary evil within the business. Enterprise should be the one thanking the admin of this website, if they even call you for a second interview and you turn it down.

What you should be here thanking people for is giving you an excuse for why Enterprise doesn't want you. "I have way too much integrity to work there!" Keep telling yourself that.

Jeahbo:

Not sure what you mean.

"necessary evil." Sales is not about evils. it's about finding the right product for the particular interest of a customer. Enterprise knows their protections are worthless for most people, yet the profit is good, and why is the profit good? because they believe in hard selling it - including selling it by deception.

Absolutely shameful. I'm glad I stuck to my morals and ethics and left that company.

Originally Posted by Unregistered

Jeahbo:

Not sure what you mean.

"necessary evil." Sales is not about evils. it's about finding the right product for the particular interest of a customer. Enterprise knows their protections are worthless for most people, yet the profit is good, and why is the profit good? because they believe in hard selling it - including selling it by deception.

Absolutely shameful. I'm glad I stuck to my morals and ethics and left that company.

Sales is sales. You think the furniture salesman keeps following you around at Ashley Furniture because he's so concerned about finding you the most comfortable sofa? You think the 17 year old at Best Buy really thinks that extended warranty they offer you is a must have? You think the customer service rep truly believes they are recommending the best possible credit protector when you call them with a question about your credit card statement? Damage Waiver is no different. You show me ANY sales person and I'll show you a product that is worthless to a lot of people. You show me ANY product that is sold and I'll show you a potential profit for a company. Keep that in mind if you accept another sales job from another company. A salesman is a salesman.

Originally Posted by reality

Sales is sales. You think the furniture salesman keeps following you around at Ashley Furniture because he's so concerned about finding you the most comfortable sofa? You think the 17 year old at Best Buy really thinks that extended warranty they offer you is a must have? You think the customer service rep truly believes they are recommending the best possible credit protector when you call them with a question about your credit card statement? Damage Waiver is no different. You show me ANY sales person and I'll show you a product that is worthless to a lot of people. You show me ANY product that is sold and I'll show you a potential profit for a company. Keep that in mind if you accept another sales job from another company. A salesman is a salesman.

now why does this remind me of TROY MCCLURE from the Simpsons???

LOL!!!

http://toyville.mysite.wanadoo-members.co.uk/index.htm




http://toyville.mysite.wanadoo-members.co.uk/index.htm

reality:

and that's why you're probably not real great at sales.

Sales is not about pushing junk - it's about finding someone's interest, and meeting that.

DW may meet someone's interest. Is the person wealthy and doesn't want the hassle of an insurance claim? Has the person had a few insurance claims in the last few years and don't want their rates to sky rocket?

These are all interests, and that's how you sell. I was very good at selling waiver because my focus wasn't on shoving it, it was on finding the customers interest.

If someone walks in and is shopping for tvs - do they need a 75 inch plasma? probably not - but you can find out why they would want such a nice product. The problem with how most ERAC employees sell waiver is that they either do it through high pressure or through deceit. That's not sales.

Originally Posted by Unregistered

reality:

and that's why you're probably not real great at sales.

Sales is not about pushing junk - it's about finding someone's interest, and meeting that.

DW may meet someone's interest. Is the person wealthy and doesn't want the hassle of an insurance claim? Has the person had a few insurance claims in the last few years and don't want their rates to sky rocket?

These are all interests, and that's how you sell. I was very good at selling waiver because my focus wasn't on shoving it, it was on finding the customers interest.

If someone walks in and is shopping for tvs - do they need a 75 inch plasma? probably not - but you can find out why they would want such a nice product. The problem with how most ERAC employees sell waiver is that they either do it through high pressure or through deceit. That's not sales.

Thanks for the 101 on sales, chief. When's the final exam? Do you provide the scantrons and # 2 pencils or do I need to bring my own? I don't recall stating that I liked to shove it on the customer when I worked there, but muchas gracias for assuming.

It still doesn't change the fact that sales is sales. Doesn't matter what you're selling. You have to try and convince the person across from you that they either need it or want it. Enterprise isn't the only company employing people that hard sells and they definitely won't be the last. Anytimes you compensate someone based on selling something, it is inevitable that some people will cut corners and look out for themselves. It's not right, but it's reality. That's not an aspect that is only unique to the big green.