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Enterprise Rent-A-Car Is A Failing Enterprise!

Open Discussion About The Ongoing Problems At Enterprise Rent-A-Car

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  #11 (permalink)  
Old 2006-09-07
Title: Senior Member
Rank: Failing Enterprise Branch Manager (500-999 Posts)
 
Join Date: 2005-12-22
Location: On Earth
Posts: 900
slave no more has an average reputation (10+)
Default Re: hoop jumping and other signs that enterprise is full of crap

Quote:
Originally Posted by silverblue82 View Post
i glanced at this site briefly before flying out to las vegas for 3 interviews (after already having a full out hour long interview w/ one of the pgh recruiters of 9 years in the company), but I didn't give the experiences discussed in the forums much credibility.

well, I wasn't hired (im glad now that i've seen from this site why erac is a bad idea).

I plan on moving to las vegas, and asked if I could be interviewed locally because I really didn't want to spend all the $ to fly out there when, theoretically, the local recruiter should be able make a decision after an 1hr & 1/2 interview whether i was right for the company. I interviewed with the local recruiter, did a good job answering and posing questions etc and was basically left in the dark for 3 weeks until i randomly get call inviting me to come to vegas for an interview. (first hint that ERAC was sketchy)

so, me really wanting to have a job lined up before I move, decided that I'd fly out there, across the country, and impress them w/ that dedication and with some good interviewing (they said they'd help w/ a discount on the rental car I was going to rent through them).

the weird thing that I don't understand is that:
1) they made me go through 4 interviews and basically asked me the exact same questions every time, just w/ a person of higher rank each interview.

2) I DOMINATED the interviews, put smiles on their faces, professed a great appreciation for values that the company talks about in their mission statement, basically made myself sound pretty damn compatible with the work environment...or so I thought.

i met w/ the vegas recruiter, then a local brand manager and area manager and, finally, with the group rental manager for vegas.
however, I never was "invited to lunch" or anything like you guys spoke of, which seems odd. I basically outdid myself in every interview and, if anything, appeared over-qualified for the MT position.

at the last interview w/ the group rental manager, he asked how long i'd be in town and said that they'd get back to me before I left so I could make arrangements as far renting an apartment was concerned. they called 3 days after I returned, and basically said they decided to go w/ another candidate. I was baffled and just said ok. a day later I emailed the vegas recruiter, politely asking for the general difference b/t myself and the "successful candidate" (who prolly sucked a dick) so I could learn from my mistakes...
but my email was ignored....

an explanation was the least they could have done...
they gave me a whoping %10 off my rental car fee....which was like $20 off a $300 bill for 5 days...
cheap bastards should be able to cover the rental car cost, at the very least.

so yea,

what's up w/ making you jump through all those hoops?
from a business standpoint, it's grossly inefficient and wastes time.
4 interviews for a freaking $11/hr trainee job?!?!
maybe if I was applying to be a district or regional manager....

let this be a heads up for those of you thinking about interviewing with enterprise. any company that creates such a parade of hype and "critical acclaim" for their award-winning entry level, opportunity of your lifetime position....has something to hide. pay attention to the signs that the opportunity is too good to be true.

James
Did they make you pay for the flight and the rental or just the rental? I was flown out and the interviewer came to pick me up an took me to lunch for my current position. The reason they have 3-4 people interview you is because of turnover, non experienced recruiters/ARMs interviewing people as well as consistency. It sucks but yeah that's what they do. If an ARM is desperate for employees they may just take anyone with a pulse just to fill a spot and to avoid that they have the VP or CIty Manager interview. The ARMs can also be very new to their position and quite possibly never hired someone before. The recruiters are usually ex rental employees with no recruiting background and were never above and MA or AM and let's face it it's not that hard to fake an interview.
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  #12 (permalink)  
Old 2006-09-07
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Default Re: hoop jumping and other signs that enterprise is full of crap

James,

This was the best thing that could ever have happened to you. I was an enterprise employee for 3 years. That company completely took away my friends, family, and my life. I was working 14 and sometimes 18 hr days. I was working my tail off as a manager and my superiors would screen my calls when I needed them and were home relaxing when I was understaffed, and didn't have the tools to run a successful business. Leaving this company was the best thing I could have ever done. You are better off without it. That recruiter did you a favor when he sent you packing from vegas. Good luck in the future.

-free
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  #13 (permalink)  
Old 2006-09-07
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Default Re: hoop jumping and other signs that enterprise is full of crap

The recruiter in Las Vegas is Francine Mazza, she is shady.
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