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Enterprise Rent-A-Car Is A Failing Enterprise!

Open Discussion About The Ongoing Problems At Enterprise Rent-A-Car

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Stage 1: I'm Thinking Of Working At Enterprise Discussion Threads For People Thinking Of Working At Enterprise Rent-A-Car

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  #1 (permalink)  
Old 2007-06-10
Curious in PHX
Anonymous Coward
 
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Default Do people know what they're getting into?

Hey guys, new to the board; been reading it for about a week. I'm a undergrad with a year to go, and I've been researching careers and company. Even before I found the site, I had ZERO interest in working for Enterprise, or any job with 'management trainee" in the title!

Anyway, I have a question for current or former ERACers (that's what you call yourselves right?!)

When you go through the interview process, and prior to accepting the job, did all of you know what you were getting into? Did you know all of day-to-day responsibilities ahead of time; ie. washing cars, driving customers around, working behind a counter? It seems as if people accept this job and then are surprised about how it turned out! Like people don't realize they're working a retail/customer service job (which is exactly what this sounds like).

Am I correct in my assumption? If so, why is this the case? Is Enterprise vague in their description of the job; like in the interview process? Do potential employees not ask enough question and/or do the HR folks try and dodge any detailed questions?

Why would anyone accept this job without knowing EXACTLY what they're getting into?
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  #2 (permalink)  
Old 2007-06-10
The Truth Be Told
Anonymous Coward
 
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Default Re: Do people know what they're getting into?

I was told that 70% of the job would be outside sales. I was told within 6 months I would be a BM making 50k+. And, I was also told that they have never laid off anyone in the history of ERAC.

Lies, lies, lies.
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  #3 (permalink)  
Old 2007-06-11
The-Grass-Is-Greener! The-Grass-Is-Greener! is offline
Title: Member
Rank: Failing Enterprise Management Trainee Applicant (Third Interview) (75-99 Posts)
 
Join Date: 2007-02-13
Posts: 90
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Default Re: Do people know what they're getting into?

I was recruited by an agency and my education was marketing/business, so they focussed in on the marketing aspect and told me I would be on the road mostly marketing the company to insurance companies, body shops, dealerships, and corporate clients. They told me I would have to learn the business for 3 months, by being involved in the rental process, but it would be 3 months max and then I would be in the sales/marketing field making more money. They do a great job at hiding what really goes on after you get hired, as they are just looking for warm bodies to rent cars for as long as you can stand it. Plus they tell you to dress to impress and buy suits, and ties etc., which makes you think its a professional job. If they showed me an Enterprise golf shirt as the wardrobe, then you would understand it may be a retail job. I admit I was duped!~
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  #4 (permalink)  
Old 2007-06-11
Robert Robert is offline
Title: Senior Member
Rank: Failing Enterprise Regional Vice President (5,000-9,999 Posts)
 
Join Date: 2006-07-03
Location: Las Vega$, Nevada, United States of America
Posts: 5,048
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Default Re: Do people know what they're getting into?

Quote:
Originally Posted by The-Grass-Is-Greener! View Post
I was recruited by an agency and my education was marketing/business, so they focussed in on the marketing aspect and told me I would be on the road mostly marketing the company to insurance companies, body shops, dealerships, and corporate clients. They told me I would have to learn the business for 3 months, by being involved in the rental process, but it would be 3 months max and then I would be in the sales/marketing field making more money. They do a great job at hiding what really goes on after you get hired, as they are just looking for warm bodies to rent cars for as long as you can stand it. Plus they tell you to dress to impress and buy suits, and ties etc., which makes you think its a professional job. If they showed me an Enterprise golf shirt as the wardrobe, then you would understand it may be a retail job. I admit I was duped!~
Guess they lied?
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  #5 (permalink)  
Old 2007-06-11
Popper1977 Popper1977 is offline
Title: Senior Member
Rank: Failing Enterprise Assistant Branch Manager (300-499 Posts)
 
Join Date: 2006-03-05
Location: Southgate, MI
Posts: 424
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Default Re: Do people know what they're getting into?

Every post on this thread is right on, unfortunately. You will be told false promises regarding your promotion criteria, your level of involvement in the sales field, work/life balance, compensation, and the type of work you will do. The job itself is garbage and that is why Enterprise puts such a positive spin on it's career description in various employment publications, to lure new employees to replace the rampant turnover.
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  #6 (permalink)  
Old 2007-06-11
Unregistered879
Anonymous Coward
 
Posts: n/a
Default Re: Do people know what they're getting into?

It is the best job in the world. Those that don't like it, couldn't hack it. It is challenging but it is fun and very financially rewarding. 28 years old and I make 125K a year.
Go ahead and bash it, I feel sorry for you.
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  #7 (permalink)  
Old 2007-06-11
Robert Robert is offline
Title: Senior Member
Rank: Failing Enterprise Regional Vice President (5,000-9,999 Posts)
 
Join Date: 2006-07-03
Location: Las Vega$, Nevada, United States of America
Posts: 5,048
Robert has an average reputation (10+)
Default Re: Do people know what they're getting into?

Quote:
Originally Posted by Unregistered879 View Post
It is the best job in the world. Those that don't like it, couldn't hack it. It is challenging but it is fun and very financially rewarding. 28 years old and I make 125K a year.
Go ahead and bash it, I feel sorry for you.
If you make 125K, then why cant you afford lunch at Chilis?
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