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Enterprise Rent-A-Car Is A Failing Enterprise!

Open Discussion About The Ongoing Problems At Enterprise Rent-A-Car

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  #11 (permalink)  
Old 2005-08-21
Unregistered
Anonymous Coward
 
Posts: n/a
Default Re: Why the Hate?

YOU HAVE NO LIFE ASSHOLE>>>>>>>>>>>>>>>>>>>>>>>>
Quote:
Originally Posted by Unregistered
if you are such an E warrior, then why dont you CALL ANDY and tell him about all the fraud going on with that other posting about the guy who wrecked the drift shaft by slamming the gears, and get a promotion for all your "THOUGHTFULNESS" about being EMPLOYED by this stupid company and dont worry so much about the spelling and more about your CONSCIENCE
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  #12 (permalink)  
Old 2005-08-22
Unregistered
Anonymous Coward
 
Posts: n/a
Default Re: Why the Hate?

You are looking at it like black and white, when it is a gray area. You have to understand Erac and how it works - only then can you appreciate or criticize the company. you have to realize that many people leave enterprise completely satisfied. There are many times when the shit hits the fan or we take too many risks and get burned, but that is precisely why they hire people that are capable of problem solving. NO COMPANY, no matter what they do, will please everyone. Nobody can ever please everyone. Shit, If my job was to hand out free rolex watches to every person I saw, 99% of them would shit their pants and ask me to babysit their children, but there would still be that 1% that enjoys to bitch and moan, and "how come it doens't have diamonds, it's supposed to have diamonds" or "my purse is too full with other rolexes and wads of cash right now, can you drop it off at my house tonight at 10 pm...i live about 75 miles southeast of here in a very sparsely populated, wooded area with no street signs or house numbers" Anyways, all I'm trying to say is there is no "This company is the worst company in the world" or "this is the best company in the world". It's somewhere in between. for different people, who have had different experiences with Enterprise, be it as an employee, or an account, or a customer, no two feelings are the same. You have to have an open mind and think outside the box. I am not defending erac or punishing them, although I do both constantly, but saying you have to have an open mind to at least think where the other person might be coming from before you make a blanket statement like "enterprise is the worst company in the world" or something similar. Looking back, erac was stressful and there were many times when i wanted to light myself on fire at the counter and wipe the fake smile off my face and tell all the customers to eat shit and die in a fiery car crash, but then again, i wouldn't trade my 13 months there for anything, because it taught me about people - how to read them, how to play them, how to handle them, why i should like them and why i should hate them, and how to interact with them. it is like a master's degree in business admin. i'll just say this, when you go interview for another job, and you say enterprise, you get respect.
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  #13 (permalink)  
Old 2005-09-17
Unregistered
Anonymous Coward
 
Posts: n/a
Default Re: Why the Hate?

Quote:
Originally Posted by Unregistered
If you cant hang....work at Chimmy Chang.
everyday i ask myself how much pride am i able to put on the line today .. with these customers and finger pointing from AMs that dont know shiT and bms that drink all day or hook up with female customers while the team is working hard and ARMs that preach shit to my face about promotion and numbers while i know they dont truly care about my career and they dont give a flying bull about how my numbers are but they only care about their checks ..

but when i see how these customers are happy when i do a little meaningless thing like smile at them or listen to their silly stories about their dogs or when i took someone to a bank because she was a shiTTy cash renter with no bs degree like myself and therefore cant even afford a car and always took dubbs because she knew we all loved her for it .. and she always offered tips and i refused it .. it made me happy.

because i can make a direct impact on these little retail customers' lives .. when the AM would write off bad dw hits to my employee number .. i could still smile because it made me happy to think that renting a car to this old guy would enable him to get it on with some old granny at his barn dance on the weekends ..

because i can make a direct impact on little dealership customers like calling the prick back and letting him know that yes there's a bmw that returned so you can pick it up you freak .. and return my piece of tard neon that had shady handling ..

because i can make a direct impact on the helpless insurance customers even when i know my BM is steaming because i just gave this little old lady a free upgrade that costs $5 a day to the company because the lancer was dished out to her instead of a shiTTy piece of trash cavalier when i walk back into the office .. i can still smile and know that i will get good esqi and it makes me feel a million bucks because i know this little old lady truly appreciates not waiting an hour because her "car" is at the lofr shop .. and can pick her little doggie from obedience school .. yeah the car will smell but its cool ill just make my BM wash the car when it comes back because he's flaky and likes to get out of the office for hours anyway while i deal with lazy a$$ mts that dont respect me because im not an AM and customer disputes that my BM pissed off and my regular customers who are pissy about the new lazy good for nothing MTs .. and the endless phone calls and my non english speaking MTs ..

everyday before i get out of bed .. i ask myself .. what are the things i can do today when i go into work .. that will challenge my pride and i can be a stronger person that worked her ass off in college on grades, her full time job, and her family .. that when she goes to this company .. they dont even know who she is .. just point fingers at her .. they dont respect her accomplishments and how she goes above and beyond for her team and upper management .. how can i challenge my pride with these pieces of shit that i can truly build myself inside to be stronger and succeed ..

or should i call in sick?
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  #14 (permalink)  
Old 2005-09-17
Unregistered
Anonymous Coward
 
Posts: n/a
Default Re: Why the Hate?

If things like giving cars to people make you feel all warm inside then you're either on drugs, standing too close to a radiator, or you have very low expectations from life. Take my advice (or not) if that sort of thing makes you happy then take a job when you can REALLY help people who have more pressing problems than a pranged car
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