Erac is a Great Place to Work

[noeracforme]

I was very aware that Enterprise is a Retail company, but that doesn't make it right on how the company treats its employees.
Let's list why this company sucks so much...

1) Hours...Enterprise requires minimum (and I stress that word a lot) 50 hours. On average, you are working 60 hours +. Everyone else, in retail, work 40 hours a week.

2) Pay...$30k/year (including overtime and your $1 Christmas toy, I mean bonus.
$30k for 60hours a week.

3)Stress!!!...Now, I know every company has stress, but I can honestly tell you that I have never experienced more stress than in any other job I have been employed with combined. This whole website can vouch for the stress.

4) Micro managing...You are not running your own business. What do you do that you can say you are running your own business? Nothing. Everyone does the same things, rent cars to the negotiated rates already set in place, you sell the same protection as every office, and you report to the same people everyday. You can't work different hours, you don't set your own payroll, hire your own employees. You do something wrong, oh man, 5 people contact you about the same thing.

5) Promotion...What a joke. "In eight months you can be an assistant manager, in about 12-18 months, you can be a manager and within 3 years, you can make the big bucks and be an area manager." That is what I was told when I was hired. Yea, right. 1 out of 100,000 MT's go down that path, everyone else, I see two years before you get promoted, on average.

Look, I hate this company because I was lied to, I wasted a lot of my time with this company, time I will never get back and the stress I experienced, I am convinced took years out off my life. Nothing was done to fix it and every time I went to "upper management" (and I use that term loosely) I was told that I need to suck it up and be a "team player." Translation...stop bitching, we all had to go through it, it's your turn." That is not a company that people have experience and I want it exposed.

ERAC treats their customers better than their own employees. Customer service is key to ARMs, that is how they get promoted, and they will step on every one of their employees' toes to get it where they want it.

I will leave with this story...An enterprise employee (I believe this person was an AM) was renting cars, a lot of cars on the weekend, with that $9.99 weekend special. This person was told, including myself, that a car on the road is better than on your lot. Even if you put out that car for a $1 a day, it's better than $0, plus it helps your occupancy. So, this office sits really tight every weekend. Everyone is happy, until corporate finds out that they are not renting economy or compact cars for $9.99, they are renting SUVs, premium and luxury cars for $9.99/day. And, the straw that broke the camel's back, these customers were the AM's friends. Corporate was not happy and terminated this person. Why? I thought you had the right to run your own business, you are renting cars and keeping them on the road, no matter what the cost was. No cars were in perfect condition, coming back on time, no repo's to report...no package taken either. So what was the real problem? I guess you can't rent to your friends and you can't truly run your own business. It was ok by my ARM to rent to this body shop manager any car on my lot on saturday before we close for $10 total for the whole weekend. A few times it was my Caddy, but in his eyes it was ok because you he thought it was a great business move. One month later, I left.

[voice of truth]

Originally Posted by EractGreenie

Your ridiculous... What did you truly expect when you signed on with a RETAIL company? Retail isnt for everyone, and it isn't what I always envisioned myself doing either. Personally just started with it and decided to make the best of things. My salary isn't out of the roof, nor are my commission checks out of this world, but its not bad for me being with the company for two years. In a lot of retail stores management pay is around $12 to 18 an hour. I know i know... the job you have now is about 10 x that amount. Well, not everyone is as lucky as you. And in the meantime, Enterprise is not as awful as you make it.

Once again... in retail a lot of shitty experiences happen. With enterprise it happens because of pick ups, repos, and customer service. THat problem is not the company's fault, it is trying to fulfill a need and sometimes the company's policy is taken advantage of by negligent people. its fine that you bash the company, i dont disagree with everything you say, but the way you do it wont deter anyone. State out reasons and explain it.. expletives and insults are not the right responses.

Again...what is your average annual income?

[Popper1977]

Originally Posted by voice of truth

Again...what is your average annual income?

He will not tell you his annual income. He will boast highly of his ARM's paycheck and that he will be making that in a few years.

[EractGreenie]

Popper your an idiot.. what did i ever say in my previous posts did I say that I made a ton of money? Last year i made 61k thats including commission checks, etc. And not once do i ever brag about people above me's checks... thats stupid, it isnt like they'll give any of it to me.

I understand everything you guys are posting, dont think me an idiot. I just feel like there are opportunities here, and yeah, it isnt the most ideal way to make it and I most likely wont do this for that much longer but for now its allowed me to make over 50k just two years after school and for ME thats not bad.

[voice of truth]

Originally Posted by EractGreenie

Popper your an idiot.. what did i ever say in my previous posts did I say that I made a ton of money? Last year i made 61k thats including commission checks, etc. And not once do i ever brag about people above me's checks... thats stupid, it isnt like they'll give any of it to me.

I understand everything you guys are posting, dont think me an idiot. I just feel like there are opportunities here, and yeah, it isnt the most ideal way to make it and I most likely wont do this for that much longer but for now its allowed me to make over 50k just two years after school and for ME thats not bad.

I agree, 61k is not bad 2 years out of college. BM's in my area were averaging 50-55k, so you are making more than the average BM. You did not mention what market you are in. 61k in the San Francisco, Los Angeles, San Diego, New York or Chicago areas, doesn't afford you very many luxuries and will maybe buy a 2 bedroom apartment.

Again, 61k is not bad but you can make the same amount working less hours for other companies with your education and your experience. Your advancement potential is greater with another company as well. The only shot you have at making serious money is when you become an ARM. 6 figures in 6 years is BS. It's a gamble. Are you willing to sacrifice 4 more years of your life for a crapshoot? If you transfer to loss control or some other administrative position, you will be making much less than 61k.

Don't sell yourself short, get out while you can.

[Intern]

Originally Posted by EractGreenie

Your ridiculous... What did you truly expect when you signed on with a RETAIL company? Retail isnt for everyone, and it isn't what I always envisioned myself doing either. Personally just started with it and decided to make the best of things. My salary isn't out of the roof, nor are my commission checks out of this world, but its not bad for me being with the company for two years. In a lot of retail stores management pay is around $12 to 18 an hour. I know i know... the job you have now is about 10 x that amount. Well, not everyone is as lucky as you. And in the meantime, Enterprise is not as awful as you make it.

Once again... in retail a lot of shitty experiences happen. With enterprise it happens because of pick ups, repos, and customer service. THat problem is not the company's fault, it is trying to fulfill a need and sometimes the company's policy is taken advantage of by negligent people. its fine that you bash the company, i dont disagree with everything you say, but the way you do it wont deter anyone. State out reasons and explain it.. expletives and insults are not the right responses.

You're absolutely right on your point that it is a retail job. I think most people would be willing to accept it though had Enterprise not blown sunshine up everyones ass and telling them that they were the next (GVP,RVP, etc.). Had Enterprise said "You will be renting cars and selling insurance to our customers," then it would be a non-issue. If they just were honest about the position when recruiting then there would be fewer people on this site complaining. This was the biggest issue for me of many with ERAC, they overpromise the career potential to its employees and under deliver for 98% of employees, when that happens it's only natural to have a lot of pissed off former employees.

[Popper1977]

Originally Posted by EractGreenie

Popper your an idiot.. what did i ever say in my previous posts did I say that I made a ton of money? Last year i made 61k thats including commission checks, etc. And not once do i ever brag about people above me's checks... thats stupid, it isnt like they'll give any of it to me.

I understand everything you guys are posting, dont think me an idiot. I just feel like there are opportunities here, and yeah, it isnt the most ideal way to make it and I most likely wont do this for that much longer but for now its allowed me to make over 50k just two years after school and for ME thats not bad.

That is good money for being a branch manager. I'm assuming that you ran a large fleet? It just seemed during my time with Enterprise that most BMs would say they made 35-40K, even those that ran 100-car branches. Not that that's bad money, but given the aggravation of the job in general it just seemed low. I was an asst. and barely cracked 30K despite decent branch numbers.

[voice of truth]

Originally Posted by YourFaveAAR

That's the nice customer service we all know and love about Enterpuke!

And after all that, you are dumb enough to keep renting from Enterprise. What a sucker!

[whatdude]

I understand everything you guys are posting, dont think me an idiot. I just feel like there are opportunities here, and yeah, it isnt the most ideal way to make it and I most likely wont do this for that much longer


If it's "Great Place to Work", with opportunity for growth and advancement, why would you wanna leave? I'm not trying to bust your balls or attack you personally, but I think the title of the thread is why there's been such a harsh reaction from people.
When it comes down to it, there are worse things you could be doing than working at Enterprise, and I think people here tend to dramatize the negative aspects of working there. You seem to be doing well there and that's good. You might as well make the most of it while you're there and 61K 2 years out of school is good money, no matter what anyone says. Personally I don't buy the line that working at Enterprise is the same thing as working at Best Buy or Radio Shack or insert name of retail chain here. If my resume showed two years of experience at Best Buy as opposed to two years at Enterprise, I wouldn't be where I am right now.
That said, people are so bitter towards the company because when it comes down to it, we got hustled. Not necessarily lied to, but hustled. Sold a dream that can only be a reality for less than a tenth of the people who start there. The company will tell you after the fact that that weeds out the people who aren't willing. Reality tells you that it means most people aren't willing to spend 15-20 years of their life on a gamble that probably won't pay off. It's like poker. Some people naturally have the skills and can win without even looking at the cards. Those are the people who end up as GM's, corporate execs, etc. The rest of us are starting with 2-7 off suit, some people stay in and keep throwing chips (years of your life) in the pot hoping to hit a miracle on the river and end up as an RRM or RVP or something. The rest of us realize it was a shit hand to begin with, get out and go find another game.

Enterprise can get you experience when you don't otherwise have any, and can teach you some useful things, but as far as being "A Great Place to Work", that's a leap I'm not about to make.

[Your Friends in Europe]

Originally Posted by whatdude

I understand everything you guys are posting, dont think me an idiot. I just feel like there are opportunities here, and yeah, it isnt the most ideal way to make it and I most likely wont do this for that much longer


If it's "Great Place to Work", with opportunity for growth and advancement, why would you wanna leave? I'm not trying to bust your balls or attack you personally, but I think the title of the thread is why there's been such a harsh reaction from people.
When it comes down to it, there are worse things you could be doing than working at Enterprise, and I think people here tend to dramatize the negative aspects of working there. You seem to be doing well there and that's good. You might as well make the most of it while you're there and 61K 2 years out of school is good money, no matter what anyone says. Personally I don't buy the line that working at Enterprise is the same thing as working at Best Buy or Radio Shack or insert name of retail chain here. If my resume showed two years of experience at Best Buy as opposed to two years at Enterprise, I wouldn't be where I am right now.
That said, people are so bitter towards the company because when it comes down to it, we got hustled. Not necessarily lied to, but hustled. Sold a dream that can only be a reality for less than a tenth of the people who start there. The company will tell you after the fact that that weeds out the people who aren't willing. Reality tells you that it means most people aren't willing to spend 15-20 years of their life on a gamble that probably won't pay off. It's like poker. Some people naturally have the skills and can win without even looking at the cards. Those are the people who end up as GM's, corporate execs, etc. The rest of us are starting with 2-7 off suit, some people stay in and keep throwing chips (years of your life) in the pot hoping to hit a miracle on the river and end up as an RRM or RVP or something. The rest of us realize it was a shit hand to begin with, get out and go find another game.

Enterprise can get you experience when you don't otherwise have any, and can teach you some useful things, but as far as being "A Great Place to Work", that's a leap I'm not about to make.

My problem is that at Best Buy and Radio shack they don't lie to your face telling you that your going to be making a ton of money in three years. If I ever catch my old regional manger alone one night.....I swear the pain he will be in. That will be my severence for the two years I wasted.
Where are you Davy Monson. Most of those uppermanagement employees are the most shaddiest employees. You couldn't trust them for a moment. You have to be to look people in the eyse and lie to them day in and day out.