What made you want to leave

Originally Posted by Steve Williams

Another complainer? Is that what powers this site?
Why do you expect a job to be easy? Instead of complaining try WORKING. Maybe you won't be so unhappy all the time. No one ver promised ERAC was a kickback job!

I don't think anyone who worked about 60 hours every week for over 2 years didn't work hard. I also don't think anyone that worked that much for that long ever said ERAC was a kickback job. It seems most people are frustrated because ERAC doesn't paint the real picture when they hire, and then throughout their career, they get worn down more and more.

And, well, you know this part of the site is for ERAC employees who are ready to quit ERAC.... so put 2 and 2 together and please tell me the #1 reason people leave their current job....(drumroll please.....) because they don't like their current job! so if you'd like to hear people that aren't fed up with their jobs, then maybe you should be looking in a different part of the site.

thank you, please drive through.

I left a year ago today, the long hours and terrible pay really got to me. Now I'm in a consulting firm and I find that I get paid for the amount of work I do, and I get paid well. I get to spend time with my wife and family and friends. The reason I'm posting today is that I was at a business meeting this morning with the different divisions of my company coming together and actually talking freely and exchanging ideas to improve the company and further our mission statement, I actually felt as if I was a part of something, and that my opinions really mattered. When I was at ERAC I was promised a chance to build a career, that ERAC was a way to build your own business and success. I can not remember a single idea I put forward to my ARM that made one iota of difference in how the company ran. So much for running my own business. I've been reading posts on this site for 2 years now and I really admire some of you, sometimes when I read a post I can really relate, I think back to all those times I used to go home pissed off that I worked 12 hrs and didn't take a lunch and was docked an hour for a lunch I didn't take because I was seen eating a cookie while running to go pick up a customer from some place after closing. After I quit I used to go back and visit some of my friends who stayed behind and I could see that they were getting tired of the whole thing, in fact within six months after I left more than half the people I knew were gone and replaced. It amazes me that a company with such a high turnover has its staunch defenders on here. Not all those people were terrible at their jobs, there were some great employees but they got fed up, or felt that they were lied too. It's been a year and I don't recognize a single person in the branches that I worked at. Anyone who has worked at ERAC and left can walk into any branch and identify who has been there for a month and who has been there for a year. Look at their faces, the fresh meet is all happy go lucky, sold on the dream ready to shake your hand and do whatever it takes to build ESQI sell CDW. The ones that been there longer look tired, worn out and unhealthy. I met with a friend who used to work with me at ERAC and he had moved up to assistant manager and I asked him how his pay improved and he told me he was making $35,000 with commission and he told me that once he hit BM he would be maxed out and make $70-75k a year. Now I don't want to do the math for you, but if you work 140hrs every 2 weeks and make 35 and expect to make 70-75 doesn't that mean you are being ripped off? I work 75hrs every 2 weeks in total and make 95k straight commission and I can take a lunch and go on holidays whenever I want. After a discussion with my friend he also quit ERAC. The corporate structure isn't designed to make you money, and when you are in a position to make money a lot of people are suddenly let go or seem to quit. Anyway, enough with the rambling. I salute any person who has the motivation to walk away from this company and start again. I've worked in sales all my life and in many careers and the people who take issue with the posters on here, calling them weak and unable to hack it or burger king employees whatever... When you have to work so hard to justify your job at ERAC ask yourself if it's really what you think it is.

Originally Posted by Unregistered3234

I don't think anyone who worked about 60 hours every week for over 2 years didn't work hard. I also don't think anyone that worked that much for that long ever said ERAC was a kickback job. It seems most people are frustrated because ERAC doesn't paint the real picture when they hire, and then throughout their career, they get worn down more and more.

And, well, you know this part of the site is for ERAC employees who are ready to quit ERAC.... so put 2 and 2 together and please tell me the #1 reason people leave their current job....(drumroll please.....) because they don't like their current job! so if you'd like to hear people that aren't fed up with their jobs, then maybe you should be looking in a different part of the site.

thank you, please drive through.

I remember Tom Ayson, my ARM from Hawaii telling me in my interview that we would have to commit over 60hours a week at the job, have to do 3 things at once, take complaints, yada yada yada and still keep a smile on my face while making jack shit. I should have taken his advice instead of wasting a year of my life.

Pay, hours, respect, same old stuff....

[hekiliko'olau]

Originally Posted by Unregisteredsdfasd

I remember Tom Ayson, my ARM from Hawaii telling me in my interview that we would have to commit over 60hours a week at the job, have to do 3 things at once, take complaints, yada yada yada and still keep a smile on my face while making jack shit. I should have taken his advice instead of wasting a year of my life.

Tom was my ARM too.

Originally Posted by hekiliko'olau

Tom was my ARM too.

If Tom was your ARM, who was your LEG?

[Money Order Please]

Originally Posted by Unregisteredsdfasd

I remember Tom Ayson, my ARM from Hawaii telling me in my interview that we would have to commit over 60hours a week at the job, have to do 3 things at once, take complaints, yada yada yada and still keep a smile on my face while making jack shit. I should have taken his advice instead of wasting a year of my life.

I had to quote that because I've never heard of an Area Mgr being so frank in an interview. Most of the time they try to spin it off as something else.

I recently quit ERAC. I actually enjoyed the job while I worked there. Perhaps because the main reason is that I gave it right back to my customers who were being whiny little children. I always gave them the option:" You can rent this car, or you can not rent at all."
My A.R.M. and R.R.M. would always shake their head in bewilderment because the customer would meekly acquiesce to whatever I told them to do. I actually behaved like I was running my own business even though I knew it was nothing like that. I knew that there would never be any real repercussions from being blunt with customers because "this is a sales and marketing job, not a customer service job" - hence as the plaintiff, I would easily win a wrongful termination lawsuit.

Reasons I quit:

1. I didn't believe that everyone above me made as much money as they purported to. I made 58k in 1 year as a branch manager. I know no other BM in my region did that much. I started looking for a way out when they basically cut my pay when they "promoted" me to a bigger branch - I had double my fleet and made OP at a branch that -ve OP-ed the past two years.

2. No one ever showed me a paycheck stub to back up what they said they earned. If I was Andy Taylor, I'd at least be smart enough to know that there was no way level 3 and above deserved to make as much as they said they did with the little to no work they actually did.

3. This company does not reward hard work - rather it rewards fork-tongued, smooth-talking, dishonest, unsincere, ass-kissing yes-men. My last branch manager before I became a BM myself was a sincere and hardworking boss. He got passed up for an Area Manager spot - because he didn't look the part on a daily basis - in spite of his stellar performance numbers-wise. Reality check: He didn't look the part on a daily basis because he was in the trenches busting his ass with us. I hope he has moved on.

4. I didn't want to change my personality or beliefs just to be successful at a job I liked but was ashamed of.

I am no longer in sales or marketing or human resources. I do know that where I work, I will be a hiring manager one day. I will say this though, I will never hire an ERAC employee if they worked for the company more than 2.5 years or left as an Area Manager - because both of these situations mean that you're either incapable of any initiative/motivation/common sense or you're the kind of person from ERAC that I despise and the only reason you're needing a job is because your sugar-daddy moved on and the new RVP/RRM/GM didn't like the feel of your lips on his ass and will be promoting one of his boys/mistress from his old ground into your newly vacated position.

PEACE!!!!!

[hekiliko'olau]

Originally Posted by Money Order Please

I had to quote that because I've never heard of an Area Mgr being so frank in an interview. Most of the time they try to spin it off as something else.

I recently quit ERAC. I actually enjoyed the job while I worked there. Perhaps because the main reason is that I gave it right back to my customers who were being whiny little children. I always gave them the option:" You can rent this car, or you can not rent at all."
My A.R.M. and R.R.M. would always shake their head in bewilderment because the customer would meekly acquiesce to whatever I told them to do. I actually behaved like I was running my own business even though I knew it was nothing like that. I knew that there would never be any real repercussions from being blunt with customers because "this is a sales and marketing job, not a customer service job" - hence as the plaintiff, I would easily win a wrongful termination lawsuit.

Reasons I quit:

1. I didn't believe that everyone above me made as much money as they purported to. I made 58k in 1 year as a branch manager. I know no other BM in my region did that much. I started looking for a way out when they basically cut my pay when they "promoted" me to a bigger branch - I had double my fleet and made OP at a branch that -ve OP-ed the past two years.

2. No one ever showed me a paycheck stub to back up what they said they earned. If I was Andy Taylor, I'd at least be smart enough to know that there was no way level 3 and above deserved to make as much as they said they did with the little to no work they actually did.

3. This company does not reward hard work - rather it rewards fork-tongued, smooth-talking, dishonest, unsincere, ass-kissing yes-men. My last branch manager before I became a BM myself was a sincere and hardworking boss. He got passed up for an Area Manager spot - because he didn't look the part on a daily basis - in spite of his stellar performance numbers-wise. Reality check: He didn't look the part on a daily basis because he was in the trenches busting his ass with us. I hope he has moved on.

4. I didn't want to change my personality or beliefs just to be successful at a job I liked but was ashamed of.

I am no longer in sales or marketing or human resources. I do know that where I work, I will be a hiring manager one day. I will say this though, I will never hire an ERAC employee if they worked for the company more than 2.5 years or left as an Area Manager - because both of these situations mean that you're either incapable of any initiative/motivation/common sense or you're the kind of person from ERAC that I despise and the only reason you're needing a job is because your sugar-daddy moved on and the new RVP/RRM/GM didn't like the feel of your lips on his ass and will be promoting one of his boys/mistress from his old ground into your newly vacated position.

PEACE!!!!!

Good post.

Originally Posted by Human Ejaculate

If Tom was your ARM, who was your LEG?

LOL
LOL
LOL!!!

what made me leave? there are a thousand answers to this, but let's focus on the big things.

- the hours were always too long for the amount we got paid.
- perpetually understaffed
- PDMs -- what a load of crap-- tell me how I'm supposed to have an employee out from 10am-4pm doing "sales" when we don't even have enough people to run the store smoothly?
- lack of support from upper management. my RRM was HORRIBLE. wouldn't ever help out customers, except for the few times they'd pick up the phone when the office was slamming -- and they would book insane deals, like deliveries on monday mornings, or book a minivan for a res in an hour when we don't have one and we're insanely busy (hence the reason they had to pick up the phone in the first place). the best was when my RRM came to my office, we had a huge line of people, only 2 of us were actually in the office to write tickets, and my RRM goes and washes their car in the bay, then comes back in, WALKS PAST ALL OF THE WAITING CUSTOMERS and goes into their office. what, couldn't help out one or two people? apparently they're above that. what a great morale booster.
- inconsistent direction from upper management - one day i'm told to CQ everyone the same. another day i'm told to just let it slide if someone important that gives us business is referring this person. so, in reality, we're not treating everyone the same, now are we?
- not having any cars EVER on a monday morning.
- the company was starting to hire idiots as a part of their "affirmitive action" -- essentially pressure from the group manager to get a more diverse workplace. i'm sure they passed on a bunch of qualified white guys, even though we were short staffed, just because we already have enough white guys working for us. deal with it -- the midwest is full of white men, so who do you think is going to work at places that resemble a frat house?
- ESQI -- obviously if everyone in the branch is miserable b/c we're all burned out and underpaid, and we feel abandoned by upper management, then do you think we're going to 'go the extra mile' with customers? it's hard enough to drag ourselves out of bed in the morning to go to a job to be verbally abused by customers for 12 hours!

I'm so glad I'm out. It's been over a month since I left, and every day just gets better and better. I can't believe I held on for as long as I did with the company (over 2 years!).

This is soooo true!!!