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Enterprise Rent-A-Car Is A Failing Enterprise!

Open Discussion About The Ongoing Problems At Enterprise Rent-A-Car

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Stage 5: I Used To Work At Enterprise Discussion Threads For Former Employees Of Enterprise Rent-A-Car

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  #1 (permalink)  
Old 2006-02-02
Title: Member
Rank: Failing Enterprise Management Trainee Applicant (First Interview) (25-49 Posts)
 
Join Date: 2006-01-14
Posts: 36
kc05gone has an average reputation (10+)
Default Signs you're going on a repo soon...

On the heels of the favorite customer quotes thread, I thought it would be fun to hear what tipped you off that your cars were not coming back. Here are a few of my own:

You get an answering machine message that ends in, "God Bless." Never fails, this is or will be a repo very soon.

The customer actually tells you that they are not bringing the car back. A sure fire way to get it reported stolen with a quickness.

A friend of the customer comes by the office and tells you the customer left town.

You get a call from the police because your car has apparently(sp) been involved in a felony of some sort and they are looking for the customer.

You get a call from the city tow lot because the car has been impounded and will not be released until the investigation is done.

Feel free to chime in with some of your own!
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  #2 (permalink)  
Old 2006-02-02
Unregistered
Anonymous Coward
 
Posts: n/a
Default Re: Signs you're going on a repo soon...

Your RALPH terminal explodes when you try to take a $50 authorization on the customers ccard.

Customer mails in a personal check written in magic marker.

Drive by the customers home after phone disconnects and find out he is renting a room from a 95 year old woman.
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  #3 (permalink)  
Old 2006-02-02
Title: Member
Rank: Failing Enterprise Management Trainee Applicant (First Interview) (25-49 Posts)
 
Join Date: 2006-01-14
Posts: 36
kc05gone has an average reputation (10+)
Default Re: Signs you're going on a repo soon...

Find out the customer is living in a hotel room.
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  #4 (permalink)  
Old 2006-02-02
Title: Senior Member
Rank: Failing Enterprise Branch Manager (500-999 Posts)
 
Join Date: 2005-12-22
Location: On Earth
Posts: 900
slave no more has an average reputation (10+)
Default Re: Signs you're going on a repo soon...

The customer asks when making the reservation "How much EXACTLY do I need on my card"

When the customers friend Pookie brings in 125 in cash when you needed 25 on the debit card.

They have Esurance and it is a retail deal.

They take their car out of the Body Shop because they think that their 1992 Plymouth Duster should not be totalled with 3500 in damage.

They are prepaid for the repairs and the rental
__________________
"It is better to remain silent and be thought a fool than to open one's mouth and remove all doubt"-Abe Lincoln
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  #5 (permalink)  
Old 2008-05-19
Title: Junior Member
Rank: Failing Enterprise Car Prep (0-9 Posts)
 
Join Date: 2008-05-01
Posts: 7
theycameandgothim has an average reputation (10+)
Default Re: Signs you're going on a repo soon...

When you ask them for a phone number they reply: "Well, the number for my pre-paid cell phone is..."

They say: "Who should I make the money order out to?"

They have no ccard, no money on their debit card, and than they pull their iPhone out of their Coach bag to call a friend for some cash.
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  #6 (permalink)  
Old 2008-05-19
Title: Senior Member
Rank: Failing Enterprise Management Assistant (200-299 Posts)
 
Join Date: 2007-12-10
Posts: 258
freeatlast has an average reputation (10+)
Default Re: Signs you're going on a repo soon...

After several phone calls where you receive vague answers the customers finally says, "Ok, I live in the car man, just one more day."

The police notify you that the customer is using the car as her house of prostitution and that they will notify you when they locate it again.
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  #7 (permalink)  
Old 2008-05-19
Title: Senior Member
Rank: Failing Enterprise Regional Vice President (5,000-9,999 Posts)
 
Join Date: 2006-07-03
Location: Las Vega$, Nevada, United States of America
Posts: 5,066
Robert has an average reputation (10+)
Default Re: Signs you're going on a repo soon...

When accusations of racism are leveled at you when doing a callback.
__________________
"The danger of Iran is grave, it is real, and it will be my goal to Eliminate this threat."-Barack Obama
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  #8 (permalink)  
Old 2008-05-19
Title: Member
Rank: Failing Enterprise Management Trainee Applicant (Second Interview) (50-74 Posts)
 
Join Date: 2007-02-11
Posts: 51
bill_and_paystub has an average reputation (10+)
Default Re: Signs you're going on a repo soon...

The customer originally rolls up to your branch in a cab, on a bike, in the passenger seat of their friend's 1988 Maxima, or, even better, on foot. Bonus points for reeking of Country Club Malt Liquor before 1 pm.
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  #9 (permalink)  
Old 2008-05-19
Title: Member
Rank: Failing Enterprise Management Trainee Applicant (Second Interview) (50-74 Posts)
 
Join Date: 2008-01-14
Posts: 50
Green'dOut has an average reputation (10+)
Default Re: Signs you're going on a repo soon...

When the customer originally asks about unlimited miles from Oklahoma to Florida in three days, and then says "OK I will just stay in state!"
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  #10 (permalink)  
Old 2008-05-23
Title: Senior Member
Rank: Failing Enterprise Management Assistant (200-299 Posts)
 
Join Date: 2005-10-13
Posts: 216
FormerClone has an average reputation (10+)
Default Re: Signs you're going on a repo soon...

When the customer is a preacher, priest, or some other man/woman of God. I did more repo's on preachers than any other demographic.
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