ERAC catch phrases and acronyms

AWESOME!!!!!

HIGH FIVE!!!!

6 years, 6 figures

[MarbleCheese]

Positive turnover

Rec the fleet
Work the Pull List
My favorite "We'll buy you lunch, but you have to work while eating, and we expect you to punch out for an hour, since we bought you lunch, nevermind that it is going to cost you $15 since that is one less OT hour you get"
Customer waiting
Reach out

And the list goes on and on...............................

[2_years_in_the_tuck]

cook a ticket (keep open after 2)
rent some sleds
make some serious bank this month on flip
and I've finally stopped using the term LOFR when I'm taking my own car in for an oil change.

"BUDDY" - Due to high turnover, upper management doesn't know who the hell their employees are.... As in "I can't and won't remember your freakin' name newbie, so I will call you "Buddy"

......Usually comes from area managers, rvp's, and Vp's.

[Popper1977]

Can you "shoot it?" (Bring the car to my branch)

Poaching (picking up a customer in another branch's territory)

Packer (15-passenger van)

[45 Up North]

I may have missed it but in GP45 we call the 12/15 Pass vans SWAGS.

I thought swag was all the free stuff you got at tradeshows.

Im pretty sure packers are also called "swags" because SWAG is the four letter abbreviation for that type of vehicle. You know like CCAR, ICAR, etc. But I could be wrong.

How about the "book-n-find" method? (book the deal, THEN find the car for it)
Slingin dub
full boat
full pop
whats your power rating?
be a superstar

[itsfuckingcold]

You Will All Love The Following

"book, No Look" - Booking The Fucking Deal Without Checking Resos...fleet Growth Right??

D.n.q - What We Yell To Each Other In The Office As A Fellow Employee Explains To A Deadbeat Customer The Cash Qual On The Phone
Does Not Qualify

[Worst MA ever]

Calender day Billing
Websters defines it as ERACs way to screw the little guy out of an extra day.