Some Advice Please

thats a good one...hahahahahahahah

Time off for working the weekend???????? Are you mad?

Mate you have no idea what you are getting yourself into.Basically the "work week" you are talking about is the minimum you will do.It is the hours the branch is open for.On top of that you will be expected to work before and after this.I used to arrive at 5.45am on monday and sometimes never leave until 8.30 pm.....you do the maths!

Originally Posted by poker_king

And how can you do 60 hour weeks as far as i'm aware business hours are m-f 8-6 = 10 hrs day =50 hrs and then sat am 3/4 hrs. Max 53 hrs 1 week and you are given pm off if sat worked so take off 3 hrs =50 hrs. There would have to be several calls @5.50 for 10 hrs to be made up...or am i missing something?

Cheers...:)

I think you are spot on for Enterprise, you have already had the green transfusion from the way you write.

Good luck

late call out, every day is a late call out. You will be waiting outside peoples houses at 7pm waiting for them to come home so you can collect their car and re deliver it for the next day

[Foojitive]

Originally Posted by poker_king

And how can you do 60 hour weeks as far as i'm aware business hours are m-f 8-6 = 10 hrs day =50 hrs and then sat am 3/4 hrs. Max 53 hrs 1 week and you are given pm off if sat worked so take off 3 hrs =50 hrs. There would have to be several calls @5.50 for 10 hrs to be made up...or am i missing something?

Cheers...:)

You will be expected to arrive at work between 7.30-7.45am for a morning meeting. You will spend all day trying to complete callbacks, but because of the constant mad rush and unpredictability of the day you will miss lunch and find yourself exhausted at 6pm with very few callbacks completed. Admin tasks must now be completed. You will probably begin cleaning up callbacks from 6.15, once the 5.30 walk-in customer with no credit card and a missing reservation has been dealt with. Someone else will be trying to balance a cashbox, while your assistant manager will be panicing about an Astra that is missing from the lot. This will be complete by 7pm, when you will discover that there is a reservation for 6am delivery the following morning, for a corporate customer. Due to the missing Astra, you will be sent out to collect a car that a customer was due to return home at 7pm. You will get to their house and wait until 7.15 when they actually get back, then take the car (which has been returned with a broken wing mirror) to a garage to clean it and vacuum, and tape up the wing mirror. You will go straight to the delivery address because you will not be able to deliver in the morning, it being 2 hours before you open. You will then wait until 8pm for the Assistant to remember to send someone to collect you. If you're lucky they will let you go straight home from here, around 8.15-8.30.

It is a 13 hour work day, particularly Mondays and Fridays. This is how you get to 60+ hours per week.

It's a life-altering experience mate, but there are some valuable lessons you can learn from ERAC - go for it if you really want, I used to enjoy it at one point, but do not expect to make a long-term career of it. The job is a joke.

Originally Posted by Foojitive

You will be expected to arrive at work between 7.30-7.45am for a morning meeting. You will spend all day trying to complete callbacks, but because of the constant mad rush and unpredictability of the day you will miss lunch and find yourself exhausted at 6pm with very few callbacks completed. Admin tasks must now be completed. You will probably begin cleaning up callbacks from 6.15, once the 5.30 walk-in customer with no credit card and a missing reservation has been dealt with. Someone else will be trying to balance a cashbox, while your assistant manager will be panicing about an Astra that is missing from the lot. This will be complete by 7pm, when you will discover that there is a reservation for 6am delivery the following morning, for a corporate customer. Due to the missing Astra, you will be sent out to collect a car that a customer was due to return home at 7pm. You will get to their house and wait until 7.15 when they actually get back, then take the car (which has been returned with a broken wing mirror) to a garage to clean it and vacuum, and tape up the wing mirror. You will go straight to the delivery address because you will not be able to deliver in the morning, it being 2 hours before you open. You will then wait until 8pm for the Assistant to remember to send someone to collect you. If you're lucky they will let you go straight home from here, around 8.15-8.30.

It is a 13 hour work day, particularly Mondays and Fridays. This is how you get to 60+ hours per week.

It's a life-altering experience mate, but there are some valuable lessons you can learn from ERAC - go for it if you really want, I used to enjoy it at one point, but do not expect to make a long-term career of it. The job is a joke.

Are you in a dorset branch?

[Tim O' Tei]

Originally Posted by Foojitive

You will be expected to arrive at work between 7.30-7.45am for a morning meeting. You will spend all day trying to complete callbacks, but because of the constant mad rush and unpredictability of the day you will miss lunch and find yourself exhausted at 6pm with very few callbacks completed. Admin tasks must now be completed. You will probably begin cleaning up callbacks from 6.15, once the 5.30 walk-in customer with no credit card and a missing reservation has been dealt with. Someone else will be trying to balance a cashbox, while your assistant manager will be panicing about an Astra that is missing from the lot. This will be complete by 7pm, when you will discover that there is a reservation for 6am delivery the following morning, for a corporate customer. Due to the missing Astra, you will be sent out to collect a car that a customer was due to return home at 7pm. You will get to their house and wait until 7.15 when they actually get back, then take the car (which has been returned with a broken wing mirror) to a garage to clean it and vacuum, and tape up the wing mirror. You will go straight to the delivery address because you will not be able to deliver in the morning, it being 2 hours before you open. You will then wait until 8pm for the Assistant to remember to send someone to collect you. If you're lucky they will let you go straight home from here, around 8.15-8.30.

It is a 13 hour work day, particularly Mondays and Fridays. This is how you get to 60+ hours per week.

It's a life-altering experience mate, but there are some valuable lessons you can learn from ERAC - go for it if you really want, I used to enjoy it at one point, but do not expect to make a long-term career of it. The job is a joke.

Fooj, I hate to say it but you are so wrong.

You won't be in at 7.30/7.45.


If you are in U1 you will have already been up and in at 6.00 to collect cars for Monday and/or repossess a drugdealers car.

Then after work more of the same.

[Foojitive]

Originally Posted by Unregistered

Are you in a dorset branch?

No, I'm a long way from Dorset. All branches are the same though mate.

[Foojitive]

Originally Posted by Tim O' Tei

Fooj, I hate to say it but you are so wrong.

You won't be in at 7.30/7.45.


If you are in U1 you will have already been up and in at 6.00 to collect cars for Monday and/or repossess a drugdealers car.

Then after work more of the same.

OK, maybe I was being a bit optimistic there. I once collected an APU at 10pm, took it home, then delivered it at 6am on my way in the next morning. Can't believe I felt proud of "overcoming another hurdle", "going the extra mile" and all that. Definite career highlight.

Originally Posted by Foojitive

OK, maybe I was being a bit optimistic there. I once collected an APU at 10pm, took it home, then delivered it at 6am on my way in the next morning. Can't believe I felt proud of "overcoming another hurdle", "going the extra mile" and all that. Definite career highlight.

Really glad you felt proud. however when you take a step back, you need to realise that it is not good for a company to make you work from 0600 till 2200. Let me guess no lunch break either. How much does that work out an hour ? Compare that to Mcdonalds and you will see that you are better off working for a fast food company.
My advise try and get into the public sector, they look after you, offer better benefits and respect you as individuals. oh and the money and hours are better as well.

[Tim O' Tei]

Originally Posted by Foojitive

OK, maybe I was being a bit optimistic there. I once collected an APU at 10pm, took it home, then delivered it at 6am on my way in the next morning. Can't believe I felt proud of "overcoming another hurdle", "going the extra mile" and all that. Definite career highlight.

We've all been there fella. Especially after having to go to a city meeting 2 hours each way away.