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Enterprise Rent-A-Car Is A Failing Enterprise!

Open Discussion About The Ongoing Problems At Enterprise Rent-A-Car

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  #1 (permalink)  
Old 2006-01-24
Title: Senior Member
Rank: Failing Enterprise Assistant Branch Manager (300-499 Posts)
 
Join Date: 2005-10-10
Posts: 473
joely f has an average reputation (10+)
Default Lies told to customers

When I was working at Enterprise, I had to feed a load of bullshit to customers, why there was no car, or why they were not going to get a car today, here are some of my favourite, does anyone have anymore cracking ones ?

1. I am so sorry the trailer of new cars, I was having delivered, has just had a crash on the M25, an emergency delivery is on its way but won't be with me till the morning, want time can I pick you up (or what time can you walk into me) ?

2. The car we had for you has just come back but the last customer had had an accident in it, you safety is my main concern, can I pick you up in the morn ?

3. I'm sorry my new trainee, has made a mistake he/she thought you wanted the car for next friday not this friday. Maybe you should try Hertz.

4. Sorry we do not have a resewrvation for you (as I am rapidly deleting the customers reservation).

5. Sorry your credit card has been declined (clearly had not though)


Enterprise taught me how to bullystaff and lie. Wonder how upper management feel when they realise that is all they are good for.

I have been involved in more management course in my last 4 months, than my entire career with enterprise.
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  #2 (permalink)  
Old 2006-01-24
Title: Senior Member
Rank: Failing Enterprise Area Rental Manager (1,000-1,999 Posts)
 
Join Date: 2005-08-04
Posts: 1,067
Tim O' Tei has an average reputation (10+)
Default Re: Lies told to customers

How about:

We'll pick you up

The seicento is the basic car, you can have that [even though it is unrentable] or you can have a Vectra for £20 a day.

The seicento we have is just having petrol put in it, the Vectra looks good though - how about £15 a day?

Yes you can claim the CDW back from your insurer.

or

I love this job
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  #3 (permalink)  
Old 2006-01-24
Title: Senior Member
Rank: Failing Enterprise Assistant Branch Manager (300-499 Posts)
 
Join Date: 2005-10-10
Posts: 473
joely f has an average reputation (10+)
Default Re: Lies told to customers

What about " its not a sprint its a marathon"
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  #4 (permalink)  
Old 2006-01-24
Unregistered
Anonymous Coward
 
Posts: n/a
Default Re: Lies told to customers

Quote:
Originally Posted by joely f
What about " its not a sprint its a marathon"

Good one. How about "you are on the fast track and will make Area Manager in 5 years."
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  #5 (permalink)  
Old 2006-01-25
Title: Senior Member
Rank: Failing Enterprise Area Rental Manager (1,000-1,999 Posts)
 
Join Date: 2005-08-04
Posts: 1,067
Tim O' Tei has an average reputation (10+)
Default Re: Lies told to customers

Quote:
Originally Posted by Unregistered
Good one. How about "you are on the fast track and will make Area Manager in 5 years."
Or "Six years Six Figures"
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  #6 (permalink)  
Old 2006-01-25
Unregistered
Anonymous Coward
 
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Default Re: Lies told to customers

o o o o o look its the "i am a disgruntled ex erac manger who didnt cut the mustard show" hosted by Timmy Tit and Joely Fool.. enjoy folks.....if you get bored of reading their drivel try punching sex in to google and read the results......Yawn yawn
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  #7 (permalink)  
Old 2006-01-25
Title: Senior Member
Rank: Failing Enterprise Assistant Branch Manager (300-499 Posts)
 
Join Date: 2005-10-10
Posts: 473
joely f has an average reputation (10+)
Default Re: Lies told to customers

Quote:
Originally Posted by Unregistered
o o o o o look its the "i am a disgruntled ex erac manger who didnt cut the mustard show" hosted by Timmy Tit and Joely Fool.. enjoy folks.....if you get bored of reading their drivel try punching sex in to google and read the results......Yawn yawn
sorry I always thought manger was some sort of Japanese cartoon.

and its "couldn't cut the mustard" not didnt. Fuckwit !!!!!!!!!!!
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  #8 (permalink)  
Old 2006-01-25
Unregistered
Anonymous Coward
 
Posts: n/a
Default Re: Lies told to customers

PS strikes again
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  #9 (permalink)  
Old 2006-01-25
Title: Senior Member
Rank: Failing Enterprise Assistant Branch Manager (300-499 Posts)
 
Join Date: 2005-10-10
Posts: 473
joely f has an average reputation (10+)
Default Re: Lies told to customers

Quote:
Originally Posted by Unregistered
PS strikes again
Who's PS.

Philip Scofield
Paul Scoles

could go on all day ................Peter Stringfellow
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  #10 (permalink)  
Old 2006-01-27
Title: Senior Member
Rank: Failing Enterprise Area Rental Manager (1,000-1,999 Posts)
 
Join Date: 2005-08-04
Posts: 1,067
Tim O' Tei has an average reputation (10+)
Default Re: Lies told to customers

Quote:
Originally Posted by Unregistered
o o o o o look its the "i am a disgruntled ex erac manger who didnt cut the mustard show" hosted by Timmy Tit and Joely Fool.. enjoy folks.....if you get bored of reading their drivel try punching sex in to google and read the results......Yawn yawn
Oh no I'm crushed. I might have to rethink my life...nah, can't be arsed - you're a cock.
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