what is wrong with enterprise

[the8moss]

Hay chaps, help out a naive u4 chap.

I don’t see the problem with enterprise.

Yes, the hours are long... guess they can be with most jobs.

Yes, it’s a sales job, but you are told this when you start.

Yes, not every one you work with is perfect, welcome to the real world.

Yes the money is not fantastic, but eh, if you was that good, you would not have taken on a low paid job in the first place.

Why is u4 so bad?

Really would love to know, why people are so upset with the job, as most people on this site, just slaughter each other for no apparent reason.

Please post some actual evidence, that supports the assertion that enterprise really is failing.

( iamnotyettotallygreenandiamopentoreform)

Nothing as long as you know how to get along with other people.
I have worked in far worse companies than enterprise who wish they had the same culture.
enterprise's biggest strength is people like you who are not swayed by external pressure and keep their own opinion.
dont go green but dont go bitter and twisted like others!

[Living the new Dream]

Originally Posted by the8moss

Hay chaps, help out a naive u4 chap.

I don’t see the problem with enterprise.

Yes, the hours are long... guess they can be with most jobs.

Yes, it’s a sales job, but you are told this when you start.

Yes, not every one you work with is perfect, welcome to the real world.

Yes the money is not fantastic, but eh, if you was that good, you would not have taken on a low paid job in the first place.

Why is u4 so bad?

Really would love to know, why people are so upset with the job, as most people on this site, just slaughter each other for no apparent reason.

Please post some actual evidence, that supports the assertion that enterprise really is failing.

( iamnotyettotallygreenandiamopentoreform)

Your comments are understandable and as such I expect you have been with the company for about 6 months. I am ex-U4 and left last year. I was with ERAC for 3 years in U4 and can use my experience to answer all your questions.
Firstly the hours are long. However actually most people do not work the hours you do. As an Assistant I had to work an average of 60 hours a week with some weeks being 70! My other half is a nurse which is a profession generally known to be long hours - she works 37.5 hours a week and earns just over 20K (assistant in U4 is 16.8K + a tiny bit more as flip has been rubbish for over a year now). My dad is a director in London, earns a heck of a lot more than anyone in ERAC does and work - yep you've guessed it, about 50 hours a week. So trust me when I say the hours you do are ridiculous.
Is a ERAC a sales job? Well yes it is but I always remember ERAC being plugged as a customer service job first and foremost. Indeed ERAC back this up with their incessent need to shout about ESQI but really, as you point out, it is a sales role and they do not give a toss about ESQI. It used to be the case that to get promoted you HAD TO HAVE ABOVE COMPANY ESQI which meant above 80%. Most of the current crop of managers in U4 did not have that ESQI when promoted and have only been promote because there is no one else suitable to run a branch left or because they kiss some serious ass. If you want an example why don't you ask the U411 branch manager if she ever completed her training folder? Has she made Elite club yet? Ask as I'll rejoice if she has.
Everyone you work is is njot perfect and that is a fair point. The problem at ERAC is that those not perfect people are now the inexperienced managers that have jumped into the grave of so many decent managers. Between Notts and Derby the managers have as much experience as one BO ever had.
You agree that the money is not that good. You are right but just how bad is it? Are trainees still on 14.5K? If so then that equates over a 50 hour week to £5.58 per hour! MA's on £15K? That is £5.77 per hour! Assistants (recognised as the hardest job in ERAC) for me was £16.8K for 60 hrs/week = £5.38 + commission of about 50p/hr (or none if you are on payback because February is a 28 day month). Comparison should be ASDA. A floor monkey in ASDA gets paid £5.44 per hour! So yes as a trainee you get 14p/hour more than an ASDA employee and what do you have to do for that 14p? Well slog your guts out, get points on your license (and a fine) because you are late on a pick up, sacrfice your personal life, learn to lie, cheat and swindle customers, deal with angry customers because you have over-promised and under-delivered AGAIN, ruin people financially with either 14 days full CDW when they can not afford it or claim form their insurance and charge them their excess all because the customers "courtesy car" came back with a minor ding that had been their when the customer took the car out but because it was getting dark and your trainee failed to notice it in the first boot to boot they end up paying the price.

And finally why is U4 so bad? Well I left at the beginning of the exodus. Since August the following people have left that I can remember:

Dan Tillotson - Area Manager - Left
Mark Gamble - Area Manager - Left
Kitty Johnston - Head of Loss Control - Left
Ben Openshaw - FS Branch Manager - Left
Chloe Roberts - Head of HR - Left
Andy Rowlinson - Head of Remarketing - Left
Shaun Maltby - Remarketing Supervisor - Left
Greg Fisher - Remarketing - Left
Ian Owens - Remarketing - Left
Anna Colombeau - Assistant Manager - Going to employment tribunal
Alex Longshaw - Assistant Manager - Went to employment tribunal
Bryan Gladwin - Branch Manager - Sacked
Mel Watts - Branch Manager - Sacked unfairly
And then a fist full of trainees. And this is just in the Notts and Derby area which I can remember!

Now you tell me. How can ERAC not be failing when you lose half your heads of department in 2 months? Trust me - they know something that you don't.

You are right one one thing though. This website does need to stop being slanging matches. Now read through Admin's original problems with ERAC at the begining of this website, print it off and see just how many situations he experienced that your branch do to their customers and understand that the company is despicable and not just in U4, but across the world.

mel watts was not sacked unfairly, she deserved it after doing what she did, and anyone who undestands what really went on will agree with me.

[Disgruntled ExERACer]

Originally Posted by Unregistered99

mel watts was not sacked unfairly, she deserved it after doing what she did, and anyone who undestands what really went on will agree with me.

I know this is a UK posting room and I really enjoy reading about happenings in your fair part of the world but can someone quickly explain the employment tribunal for the curious Yanks?

a tribunal is essentially a civil court, dealng just with employment law issues. most cases are brought by employees against employers. The tribunal looks at the factual evidence, along with the framework of the law and decides if a company has ignored UK employment law, if so they can impose fines / compensation /cost awards. It is very expensive for a company to represent at a tribunal, so many cases are 'brought off' before it gets to the tribunal. Most big companyies also dotn want the adverse press.

a great way to cover your own legal costs in the UK is to join a union, who will quite happily take a case all the way for you.

[quote=Living the new Dream]And finally why is U4 so bad? Well I left at the beginning of the exodus. Since August the following people have left that I can remember:

Dan Tillotson - Area Manager - Left
Mark Gamble - Area Manager - Left
Kitty Johnston - Head of Loss Control - Left
Ben Openshaw - FS Branch Manager - Left
Chloe Roberts - Head of HR - Left
Andy Rowlinson - Head of Remarketing - Left
Shaun Maltby - Remarketing Supervisor - Left
Greg Fisher - Remarketing - Left
Ian Owens - Remarketing - Left
Anna Colombeau - Assistant Manager - Going to employment tribunal
Alex Longshaw - Assistant Manager - Went to employment tribunal
Bryan Gladwin - Branch Manager - Sacked
Mel Watts - Branch Manager - Sacked unfairly
And then a fist full of trainees. And this is just in the Notts and Derby area which I can remember!

QUOTE]

Most of the above were either dismissed for fucking up, left because they were no good at their jobs or went travelling and taking some timeout of their career. This happens in every business in the world. There are some good people above that are a loss to the company.
However, why make it sound like this only happens to erac. Every business faces the same challenge of retaining their best staff.
Why else would recruitment companies and head hunters exist if this wasnt the case?
Please enter the real world.

Originally Posted by Living the new Dream

Your comments are understandable and as such I expect you have been with the company for about 6 months. I am ex-U4 and left last year. I was with ERAC for 3 years in U4 and can use my experience to answer all your questions.
Firstly the hours are long. However actually most people do not work the hours you do. As an Assistant I had to work an average of 60 hours a week with some weeks being 70! My other half is a nurse which is a profession generally known to be long hours - she works 37.5 hours a week and earns just over 20K (assistant in U4 is 16.8K + a tiny bit more as flip has been rubbish for over a year now). My dad is a director in London, earns a heck of a lot more than anyone in ERAC does and work - yep you've guessed it, about 50 hours a week. So trust me when I say the hours you do are ridiculous.
Is a ERAC a sales job? Well yes it is but I always remember ERAC being plugged as a customer service job first and foremost. Indeed ERAC back this up with their incessent need to shout about ESQI but really, as you point out, it is a sales role and they do not give a toss about ESQI. It used to be the case that to get promoted you HAD TO HAVE ABOVE COMPANY ESQI which meant above 80%. Most of the current crop of managers in U4 did not have that ESQI when promoted and have only been promote because there is no one else suitable to run a branch left or because they kiss some serious ass. If you want an example why don't you ask the U411 branch manager if she ever completed her training folder? Has she made Elite club yet? Ask as I'll rejoice if she has.
Everyone you work is is njot perfect and that is a fair point. The problem at ERAC is that those not perfect people are now the inexperienced managers that have jumped into the grave of so many decent managers. Between Notts and Derby the managers have as much experience as one BO ever had.
You agree that the money is not that good. You are right but just how bad is it? Are trainees still on 14.5K? If so then that equates over a 50 hour week to £5.58 per hour! MA's on £15K? That is £5.77 per hour! Assistants (recognised as the hardest job in ERAC) for me was £16.8K for 60 hrs/week = £5.38 + commission of about 50p/hr (or none if you are on payback because February is a 28 day month). Comparison should be ASDA. A floor monkey in ASDA gets paid £5.44 per hour! So yes as a trainee you get 14p/hour more than an ASDA employee and what do you have to do for that 14p? Well slog your guts out, get points on your license (and a fine) because you are late on a pick up, sacrfice your personal life, learn to lie, cheat and swindle customers, deal with angry customers because you have over-promised and under-delivered AGAIN, ruin people financially with either 14 days full CDW when they can not afford it or claim form their insurance and charge them their excess all because the customers "courtesy car" came back with a minor ding that had been their when the customer took the car out but because it was getting dark and your trainee failed to notice it in the first boot to boot they end up paying the price.

And finally why is U4 so bad? Well I left at the beginning of the exodus. Since August the following people have left that I can remember:

Dan Tillotson - Area Manager - Left
Mark Gamble - Area Manager - Left
Kitty Johnston - Head of Loss Control - Left
Ben Openshaw - FS Branch Manager - Left
Chloe Roberts - Head of HR - Left
Andy Rowlinson - Head of Remarketing - Left
Shaun Maltby - Remarketing Supervisor - Left
Greg Fisher - Remarketing - Left
Ian Owens - Remarketing - Left
Anna Colombeau - Assistant Manager - Going to employment tribunal
Alex Longshaw - Assistant Manager - Went to employment tribunal
Bryan Gladwin - Branch Manager - Sacked
Mel Watts - Branch Manager - Sacked unfairly
And then a fist full of trainees. And this is just in the Notts and Derby area which I can remember!

Now you tell me. How can ERAC not be failing when you lose half your heads of department in 2 months? Trust me - they know something that you don't.

You are right one one thing though. This website does need to stop being slanging matches. Now read through Admin's original problems with ERAC at the begining of this website, print it off and see just how many situations he experienced that your branch do to their customers and understand that the company is despicable and not just in U4, but across the world.

What interests me here is the 'my dad earns a lot more than anyone at erac'!! Im sure your dad has got private jets and pilots just like andy taylor and they are probably roughly the same age.

Lovin It!
My dad is better than your dad!

[Te(V)plar]

The real question is: whose dad has the biggest penis?