who is actually posting on this site

Hi, right, im generally thinking about applying to enterprise as it seems to be a good customer service based job to work in where I can develop transferrable management skills for the future.

I'm finding these discussion boards difficult to trawl through and get any real sense out of them as it seems to be full of juvenile comments that appear to come from people with a personal vendetta against the company. Looking at the job market whatever training scheme you end up with you are raped for hours and money, while at least with the rent-a-car scheme you are not working for a company like Procter and Gamble, responsible for 50,000 animal deaths a year through animal testing, or oil companies using their power to influence politics, etc.

I'm not sure if the expectations of those who no longer work there were too high, or whether those who defend the company are unqualified to do so. I don't realistically expect to be working much less than 60 hours a week, on any more than £16,000 a year for the next two years, and any kind of rise is a bonus. The corporate world is generally a bit shit, but they are offering opportunities to develop your skill base and move into something that is actually any good.

If anyone could give me a genuine response regarding what the company is actually like, without using any juvenile insults- and preferably not inventing figures- who has actually worked for the company and not had a problem with working loads of hours for shit money and dealt with irrate customers (part of every day business, shock horror, im not under any false pretences) it would be much appreciated.

I've been with the company for a year and a half, and I come on here as it amuses me - there's a lot of abuse flung about! I have to say though, I still really enjoy myself. When I first started, I was working stupidly long days but I never had a problem with it. I found that if you are willing to put the hours in it will benefit you in the long run - you will learn a lot, and should progress pretty quickly. Unfortunately, there are a lot of tossers who work for the company but there are also a lot of really nice people who make your working day more enjoyable. Don't expect the money to be amazing for the first couple of years, but as an AM in my first realy job after uni I'm earning a decent wage (which rivals my friends in the city) and I'm getting the experience in management I need to move out of here in a few years. Also, my mates in the city HATE their jobs with a passion, are also often working weekends and 14 hour days and aren't really going anywhere anyway! Hope this helps, maybe I'll get abused for being too 'green' but sod it. I enjoy my job.

Originally Posted by Unregistered1812

Hi, right, im generally thinking about applying to enterprise as it seems to be a good customer service based job to work in where I can develop transferrable management skills for the future.

I'm finding these discussion boards difficult to trawl through and get any real sense out of them as it seems to be full of juvenile comments that appear to come from people with a personal vendetta against the company. Looking at the job market whatever training scheme you end up with you are raped for hours and money, while at least with the rent-a-car scheme you are not working for a company like Procter and Gamble, responsible for 50,000 animal deaths a year through animal testing, or oil companies using their power to influence politics, etc.

I'm not sure if the expectations of those who no longer work there were too high, or whether those who defend the company are unqualified to do so. I don't realistically expect to be working much less than 60 hours a week, on any more than £16,000 a year for the next two years, and any kind of rise is a bonus. The corporate world is generally a bit shit, but they are offering opportunities to develop your skill base and move into something that is actually any good.

If anyone could give me a genuine response regarding what the company is actually like, without using any juvenile insults- and preferably not inventing figures- who has actually worked for the company and not had a problem with working loads of hours for shit money and dealt with irrate customers (part of every day business, shock horror, im not under any false pretences) it would be much appreciated.

I'm a yank, but the experience is similar...like i've told other people, this is not the worst job out there...if you are absolutely fucked and have no other options than erac isn't the worst thing going.
but ask yourself this: do you really want to be a customer service bitch? cause that's what you are gonna be..."yes sir" "no ma'am"
it's that type of job
don't have any cars for your rezs?
fuck you book no look
customer is complaining about something trivial?
fuck you comp him a deal or risk esqi
you think you deserve more hourly wage?
fuck you get your sales numbers up (i.e hustle more dub to old peeps and foreigners)
your branch manager incompetent?
fuck you do what he says your just an MT
does this sound juvenile? i apologize if it does, but that's how it goes, that's how you will be treated...it's a juvenile company, with lotsa beer and shitty food to wash away the pain and embarrassment of being a car renter.
i just couldn't eat shit with a smile, never been good at that...damn ego getting in the way.
if you can lay down your ego and self respect by all means work at erac...if you feel you cannot, don't waste your time

cheers for the response, 'unregistered121212'(!!) um, to be honest yeh sounds like what i expected, its the same with any job you go for post-uni i guess.

the other respondant, i appreciate your input but if i want to get anywhere i think its the kind of thing you have to put up with- and hopefully it will be better than listening to middle aged drunk men in bars with a superiority complex (my main experience of work thus far)

ps you should avoid swearing so much, it doesnt get your point across any better...if anything i would say it was detrimental to the point you are trying to make. but safe, ta for the help both of you/

Originally Posted by Unregistered1812

cheers for the response, 'unregistered121212'(!!) um, to be honest yeh sounds like what i expected, its the same with any job you go for post-uni i guess.

the other respondant, i appreciate your input but if i want to get anywhere i think its the kind of thing you have to put up with- and hopefully it will be better than listening to middle aged drunk men in bars with a superiority complex (my main experience of work thus far)

ps you should avoid swearing so much, it doesnt get your point across any better...if anything i would say it was detrimental to the point you are trying to make. but safe, ta for the help both of you/

if a little cursing is gonna offend you, then i would suggest to look for another line of work...gotta have thick skin to succeed at erac, gotta be able to eat shit with a smile

it's not going to offend me i just didn't see the purpose of swearing every other word in your reply.

this website is the first thing related to enterprise that has made me smile in ages. out of interest, i just had a look on the recruitment site and not once does it mention a) salary b) working hours or c) working saturdays and doing out of hours deliveries. this is hilarious, if the company is so successful and a great place to work, then why are these most basic questions not answered on their website and then why do they not put their hands in their gold-lined pockets and pay us a fair wage for the crap we have to put up with.the reason is they are all so far up their own backsides that they actually believe their own hype and assume that we all dont have the ability to think for ourselves, therefore disguising sick days as "choice days" (more like "no effing choice"days)is ok. yes, in fairness if you stick with it, you can get promoted and earn some decent money, but at the end of the day, you are still putting in 60hours a week and having no life. if one more person asks me "so is this what you actually DO all day? drive around?" i will pull over and get out the car and run, how many times can you try the "oh no, see its a management scheme" crap? as if anyone believes it. i could go on forever about the absolute joke i think this company is but i wont, cos most of you have covered it brilliantly. any corporate yes-man can put a snotty reply on if they like, thats fine by me cos you'll probably get fired eventually for fudging the cash box or falsifying the 2 oclock count. good luck getting a similar management role. never gonna happen. id sooner work as an actual car valeter. youd probably get paid the same, and at least you wouldnt have the humiliation of trying to convince your mates youre on a graduate scheme. every employee is as dispensible as the next cos theyre are always going to be a plethora of desperate graduates wanting the get a so called "proper job" to try and make their parents proud, truth be told, if my mum or dad drove past when i was washing a van in a pair or heels i'd probably cry.

Originally Posted by Unregistered121212

I've been with the company for a year and a half, and I come on here as it amuses me - there's a lot of abuse flung about! I have to say though, I still really enjoy myself. When I first started, I was working stupidly long days but I never had a problem with it. I found that if you are willing to put the hours in it will benefit you in the long run - you will learn a lot, and should progress pretty quickly. Unfortunately, there are a lot of tossers who work for the company but there are also a lot of really nice people who make your working day more enjoyable. Don't expect the money to be amazing for the first couple of years, but as an AM in my first realy job after uni I'm earning a decent wage (which rivals my friends in the city) and I'm getting the experience in management I need to move out of here in a few years. Also, my mates in the city HATE their jobs with a passion, are also often working weekends and 14 hour days and aren't really going anywhere anyway! Hope this helps, maybe I'll get abused for being too 'green' but sod it. I enjoy my job.

bro this is the first respectable "pro erac" response i have seen on here.
notice there is no can't hack it comment, fast food reference, or other such bullshit.
even though i hate the company i respect this post

[paramenio]

Originally Posted by paramenio

bro this is the first respectable "pro erac" response i have seen on here.
notice there is no can't hack it comment, fast food reference, or other such bullshit.
even though i hate the company i respect this post

this was not me
i would never say anything good about this companie

Originally Posted by Unregistered1812

Hi, right, im generally thinking about applying to enterprise as it seems to be a good customer service based job to work in where I can develop transferrable management skills for the future.

I'm finding these discussion boards difficult to trawl through and get any real sense out of them as it seems to be full of juvenile comments that appear to come from people with a personal vendetta against the company. Looking at the job market whatever training scheme you end up with you are raped for hours and money, while at least with the rent-a-car scheme you are not working for a company like Procter and Gamble, responsible for 50,000 animal deaths a year through animal testing, or oil companies using their power to influence politics, etc.

I'm not sure if the expectations of those who no longer work there were too high, or whether those who defend the company are unqualified to do so. I don't realistically expect to be working much less than 60 hours a week, on any more than £16,000 a year for the next two years, and any kind of rise is a bonus. The corporate world is generally a bit shit, but they are offering opportunities to develop your skill base and move into something that is actually any good.

If anyone could give me a genuine response regarding what the company is actually like, without using any juvenile insults- and preferably not inventing figures- who has actually worked for the company and not had a problem with working loads of hours for shit money and dealt with irrate customers (part of every day business, shock horror, im not under any false pretences) it would be much appreciated.

An honest opinion. I am going for promotion. However, I have decided on two options. A) I get promoted and stay, get the something for my CV and move after that, or B) Get knocked back and leave because I can't stand the MT / MA job any longer.

The training period is shocking, it really is awful. You can get some fantastic customer services experience for the same money with far less hours, know what time you will get home and be able to have a life.

You will not have a social life, you will not have much money and the only jobs you really get offered because of Enterprise are sales jobs / customer service jobs. Neither are particually great. You will be expected and told to work 50hr weeks plus, you don't get any thanks, you do the same stuff day in day out and it gets very very dull.

Customers are often rude, many but not all managers / assistants are lazy - they've done the running around and then get you to do it. And the atmosphere in the group sucks as everbody knows they are being exploited but don't have much of a chance to look for jobs because they just work all of the time.

You don't have to work for unethical companies, there are many many good companies. ERAC isn't one of them.

I feel used, let down, I've been lied too, I struggle to get a break, I'm told if I have a break I'll be going home late and then if I miss it I still go home late.

I'll stop there. I honestly feel down writing this.