They simply don't take care of their vehicles

Originally Posted by Dom182

Greed, how does greed come into it. If we don't maintain the cars the costs build or a major malfuntion occurs and costs more. All of my cars were maintained.

Do you work at ERAC? With the Area Managers constantly pressuring us to put every ride on the rode, you don't find it unbelieveable that a branch will rent a car out 30 minutes before closing instead of sending it to get a much needed LOFR. I've been at branches with no car on the lot and the minute we got one back we would turn around an rent it no matter what kind of service it needed.

[Dom182]

Originally Posted by Unregistered

Do you work at ERAC? With the Area Managers constantly pressuring us to put every ride on the rode, you don't find it unbelieveable that a branch will rent a car out 30 minutes before closing instead of sending it to get a much needed LOFR. I've been at branches with no car on the lot and the minute we got one back we would turn around an rent it no matter what kind of service it needed.

I don't work there anymore, and no I don't find it unbelievable. But I'll tell you I never did. It may help you to know I now do risk analysis for a company, and even at ECRAP I understood risk/reward scenarios. It is stupid, you put yourself out there in too many ways. 1. Risk of a minor problem turning into a big one that will cost big bucks. 2. Customer may get injured, theres a lawsuit waiting to happen. 3. And this is the big one REPUTATION. It just does not make sense to get 30 to 40 bucks for a car and end up spending thousands or getting the rent a wreck rep.

Now all that said. I said before that I would not call bullshit on this because I know there are a lot of idiots out there. All I am saying is you can't say this prctice is company wide. There are some, maybe not many, good groups out there.

Ask anybody that has worked for an AP loc. The oil-change guy comes in and changes the oil and puts in a new oil filter. Period. End of story. No rotations, no fluid level checks, no inspections...

Real safe.

Originally Posted by Unregistered

Ask anybody that has worked for an AP loc. The oil-change guy comes in and changes the oil and puts in a new oil filter. Period. End of story. No rotations, no fluid level checks, no inspections...

Real safe.

Do you really think for $19.95 they actually achange the filter?

Hey Tryingtoinform.... Your just pissed off because the VR Dept that you used to call for repair auth's caught you trying to scam them when we were spot checking your "repair" work.

Sorry that you no longer have access to your ERAC ATM machine. We have chosen to use a vendor who is honest about the services required to maintain our fleet properly.

I challange you to find another rental company that maintaines their vehicles better than ERAC. Remember, the majority of the other companies do their work in house- not good for the customer.

[Enter-tHE-Pyramid-Scheme!]

Hey lets screw over the people that do want to take damage waiver to help out the branch manager’s paycheck per the branch manager. Here is an unoriginal idea to take them out to a car that has damage and just miss it altogether. When they come back say look good thing you had the damage waiver so we can write up a DX and not take a loss since we didn’t do a proper walk around the last time the car was returned. Be wise consumers so you can enjoy the benefits of the damage waiver. This happens in 09 how about your Group?

[C9Kid]

Damn, that's a good idea. We don't do that in C9...well at least my branch...but damn, I like your style. I'm only an MT but I can see how that will get me to the next level...

Quick way to turn an OX into a DX..i'm going to recommend that to my BM. Thanks man!!! (yes i am serious)

We had a Nissan Altima go 31,000 miles before the engine blew. We had a choice-Run tight or get a LOFR. The money won out every time.

Originally Posted by tryingtoinform

Used to service Entrprise vehicles in NJ. They constantly cut corners when it comes to repairs. Couldn't (with good conscience) continue doing their "dirty" work. They find/found others who will. Usually the franchise oil change places that don't even rotate tires, check for tire wear or alignment problems & have kids & ex-cons doing the work. Most of the vehicles, when 1st brought in, were found to have too much or too little engine oil, loose oil pan plugs, bald tires, tires worn because of no alignments done, missing or loose tie rods/cv joints (something one the kids wouldn't even know what it was if it fell off the vehicle & hit him/her in the head), as well as other problems that these places they take them to wouldn't know diddly about. Also found out that the area Enterprise Dealers/Managers were going to "friends" to have "work" performed at higher prices and were getting kickbacks (info. reported to IRS for further investigation). No wonder ELRAC is having problems. Cars aren't safe or road worthy, their paying too much for less work and basically getting shafted. Of course, corporate office probably doesn't care because the extra $ gets passed onto the customer!

They treat their employees just as bad or worse.

I was taught by my manager to make a malfunction issue the next guys problem. We were always sitting so tight we were "unable" to service our vehicles. I was taugh first-hand how to make the service lights disappear on toyotas, gm's and fords. I have witnessed firsthand accounts of negligence that would make an ambulance chasing lawyer druel. I have seen an axle nut fall off a cadillac dts when it was getting a LOFR. When it comes to servicing enterprise vehicles , IGNORANCE IS BLISS. Preventive maintence comes second to the almighty dollar.


GO PLANT SOME TREES EFAGS